Shelby Lowry
Hubert,NC
Summary
Dedicated and results-driven professional with over 10 years of experience in customer service and sales, complemented by a strong background in management. Proven ability to foster relationships with clients and drive business growth. Adept at utilizing technology and software to streamline operations and enhance customer experiences.
Overview
4
4
years of professional experience
Work History
Business Development Representative
Team Chevrolet of Swansboro
08.2024 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
Sales & Leasing Consultant
Team Chevrolet of Swansboro
03.2024 - 08.2024
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Supported efficient lease administration by preparing documentation accurately and promptly, ensuring timely execution of agreements.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Maintained strong and well-managed online presence to successfully market community.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Achieved consistent revenue growth with effective negotiation skills that secured profitable deals for both clients and the company.
Beauty Advisor
Sally Beauty Holdings Inc.
08.2022 - 03.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Bar Manager
The Office Bar
08.2021 - 08.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Bar Manager
Rookies Sports Bar
08.2021 - 08.2022
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Assistant Store Manager
Maurices
09.2020 - 08.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
No Degree - Interior Design
Rocky Mountain College of Art & Design
Denver, COHigh School Diploma -
Republic High School
Republic05-2015
Skills
- Customer Service: 10 years of experience in diverse settings
- Management: 2 years in supervisory roles
- Technical Skills: Proficient in Microsoft Office, Photoshop, and various POS systems
- Sales Expertise: Over 5 years in sales, consistently achieving targets
- Relationship Building
- Adaptability and Flexibility
- Product expertise
- Sales Presentations
- Cash Handling: 5 years of experience managing transactions
- Detail-Oriented: Strong focus on accuracy and quality
- Mathematical Proficiency: Solid understanding of calculations and financial transactions
Timeline
Business Development Representative
Team Chevrolet of Swansboro
08.2024 - Current
Sales & Leasing Consultant
Team Chevrolet of Swansboro
03.2024 - 08.2024
Beauty Advisor
Sally Beauty Holdings Inc.
08.2022 - 03.2024
Bar Manager
The Office Bar
08.2021 - 08.2022
Bar Manager
Rookies Sports Bar
08.2021 - 08.2022
Assistant Store Manager
Maurices
09.2020 - 08.2021
No Degree - Interior Design
Rocky Mountain College of Art & Design
High School Diploma -
Republic High School
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