Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Madden

Lomita,CA

Summary

Dedicated Hostess and Expo at Rock & Brews, excelling in customer service and cash handling. Proven ability to multitask effectively while ensuring a welcoming atmosphere. Skilled in order taking and safe food handling, with a strong commitment to enhancing guest experiences.

Overview

4
4
years of professional experience

Work History

Hostess

Rock and Brews
Redondo Beach, California
08.2024 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Ensured food came out correctly and in a timely manner.

Hospital Volunteer

Torrance Memorial Hospital
Torrance, California
10.2022 - 04.2025
  • Patient Assistance: Escorting patients to different departments within the hospital. - Delivering flowers, cards, or other items to patients. - Providing comfort items, like blankets or magazines, to patients.
  • Delivering specimens to the lab. Customer Service: - Greeting visitors and providing directions within the hospital. - Staffing information desks and assisting visitors with questions. - Supporting staff in gift shops or other public areas. Event Assistance: - Helping organize or set up for hospital events, like orientations for incoming volunteers or community outreach programs.
  • General Support: - Maintaining the cleanliness and organization of escort services. - Helping with the transport of non-critical items around the hospital.

Gymnastics Coach

Flipside Gymnastics
San Pedro, California
04.2021 - 08.2024
  • Facilitated effective parent-coach communication, addressing concerns and providing updates on gymnast progress.
  • Contributed to the successful organization of gymnastics meets, ensuring smooth operations and positive experiences for all participants.
  • Streamlined administrative tasks such as attendance tracking, equipment inventory management, and scheduling coordination.

Education

Associate of Science - Pre-Nursing

El Camino College
Torrance, CA

Skills

  • Cash handling
  • Safe Food Handling
  • Order Taking
  • Food running
  • Customer service

Timeline

Hostess

Rock and Brews
08.2024 - Current

Hospital Volunteer

Torrance Memorial Hospital
10.2022 - 04.2025

Gymnastics Coach

Flipside Gymnastics
04.2021 - 08.2024

Associate of Science - Pre-Nursing

El Camino College
Shelby Madden