SHELBY MARTINEZ
Lake Saint Louis,MO
Summary
Team Agile Coach Senior Scrum Master Dynamic leader with 7 years of agile experience, driving organizational transformations with a focus on software engineering teams. Adept at coaching in Agile and Scrum methodologies, stakeholder management and successfully leading teams in developing high-quality software solutions.
Overview
10
10
years of professional experience
Work History
Agile Team Coach/Scrum Master
Strategic Staffing Solutions for Ameren ꓲ
05.2022 - Current
- Mobilized and guided three agile software teams, implementing streamlined Agile practices, leading to outstanding 86% delivery rate in Sprint 1.
- Lead execution of agile coaching methods and retrospectives to swiftly identify and address bottlenecks, ensuring immediate resolutions and maintaining uninterrupted workflow.
- Collaborate effectively with teams, utilizing iterative problem-solving techniques to streamline workflows, enhancing team productivity, and promoting seamless collaboration across multiple teams.
- Enable proficient facilitation of daily stand-ups, sprint planning, sprint reviews, retrospectives, and PO community workshops for cross-functional Agile team, fostering cohesive and productive work environment
- Foster agile thinking to improve cross-team collaboration and facilitate effective communication of impediments and achievements to promote team cooperation, knowledge sharing to elevate team dynamics
- Monitored participant workflow and behaviors throughout training process
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Assisted with internal and external communication resulting in improved transparency.
Sr. Scrum Master, Release Manager
Beacon Hill for RGA ꓲ
05.2022 - 05.2023
- Led and coached agile software teams in implementation and optimization of Agile practices and Scrum principles, ensuring delivery of high-quality, business value software
- Provided guidance and support to teams in user story creation and estimation techniques, fostering agile thinking and improving team's mindset and skills
- Facilitated daily stand-ups, sprint planning, sprint reviews, and retrospectives for cross-functional Agile team
- Foster cross-team collaboration and identify opportunities to communicate squad impediments, and achievements to ensure ongoing success and promote cross-functional cooperation and knowledge sharing
- Proactively resolved or escalated any impediments or roadblocks that could potentially hinder sprint goals, enabling teams to maintain their productivity and progress
- Responsible for RGA Digital Solutions release management lifecycle
- Orchestrated end-to-end release process for complex software application, coordinating releases across multiple development teams and environments
- Collaborated with product owners, development teams, and stakeholders to define release scope and priorities, aligning them with business objectives
- Developed comprehensive release plans and timelines, carefully identifying dependencies and risks to ensure product is ready for release
- Leveraged Agile tools such as Rally and other project management software to manage and track Agile projects effectively, streamline workflows, and provide transparent visibility into team progress.
Agile Coach/Scrum Master
Rabobank ꓲ
12.2020 - 05.2022
- As Scrum Master, play key part in implementation, facilitation, and continuous improvement of agile best practices with two (2) IT, Software Delivery teams in their early stage of agile transformation
- Led and guided Azure DevOps Squads in Scrum and transition to Simplify at Scale (S@S) Agile model adoption
- Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
- Assess each scrum team members responsibilities and delegated tasks to balance workload
- Applied agile methodology to shorten cycle time and achieve target margins
- Provided strategy direction, coached two (2) squads in transition of Agile principles and core values of transparency, accountability, self-organization, cross-team collaboration, and continuous improvement
- Led Scrum training sessions to educate new Scrum masters and Scrum teams to develop their understanding of value-based delivery, define solutions and drive progress to support areas of improvement team growth
- As Product Owner, identified goals, metrics, and analytics to determine product value; continually making recommendations and refinements to product backlog based on learnings
- Worked with business partners to conduct end user research to help identify user stories and determine Minimum Viable Product (MVP)
- Managed product backlog and supported Scrum team to create user stories to identify dependencies and risks to build value-based product backlog for monthly release
- Proficient in managing stakeholders throughout Agile transformation journey, including executives, customers, and team members.
- Supported team using servant leadership style and leading by example
Scrum Master
Strategic Staffing Solutions for Ameren ꓲ
10.2019 - 11.2020
- Salesforce CRM
- Enabled significant improvement in team delivery commitments and capacity planning for sprints by successfully managing and empowering 3 (7-9) person CRM development and support teams across multiple Salesforce CRM applications
- Proactively project kickoffs and workshops to drive enhanced performance in Sprint delivery
- Played a pivotal role in driving and supporting the organization's Agile transformation initiatives, collaborating with other RTEs, Agile Coaches, and leaders to ensure consistent adoption and implementation of Agile practices
- Engaged Leadership to actively support teams in embracing the Agile mindset; Mentored and assessed the teams' maturity level, fostering self-direction, strong accountability, decision-making, and conflict resolution
- Collaborated seamlessly with members of the Product, Business, and Engineering Teams to develop and maintain Product Backlogs, contributing to roadmap planning and delivering on business expectations
- Proactively identified potential project risks and developed effective mitigation plans, ensuring timely resolution of potential issues
- Provided expert guidance and coaching to Scrum Masters, Product Owners, and other team members, facilitating their understanding and successful application of Agile principles, practices, and frameworks.
Sr
US Tech Solutions for Express Scripts ꓲ
01.2019 - 07.2019
- Scrum Master IT Agile Transformation
- Led the Agile adoption and played a crucial role in implementing and optimizing Agile practices across the enterprise
- Built and coached multiple development teams supporting Pega, Service Now, and Salesforce CRM applications consecutively toward increased agility and effectiveness resulting in improved performance in Sprint delivery
- Facilitated scrum ceremonies and retrospectives to help improve team performance and encouraged open communication and collaboration to drive continuous improvement
- Enabled sustainable predictability of capacities against intake for teams to be able to deliver shared business outcomes productively
- Mentored and assessed the teams' level of maturity, tracked dependencies, and performed value-based assessments to identify trends and areas for improvement.
Sr. Project Manager/Scrum Master
Iconma for MasterCard ꓲ
09.2018 - 12.2018
- Developed and managed project plans, schedules, budgets, and resource allocations to ensure successful completion of complex, multi-phase IT projects
- Collaborated with stakeholders and cross-functional teams to define project goals, scope, and deliverables, ensuring alignment with organizational strategy and objectives
- Managed multiple complex projects related to Commercial Platform initiatives for Mastercard card services in a highly agile environment using Scrum/Kanban principles
- Completed assessments of the current state of agile implementation within the teams and provided coaching plan to address the areas of opportunity found during the assessments
- Created a transparent vision for managing the platform health efforts of the Commercial Smart Data Operations team, which included developing features and user stories, status report metrics for key initiatives, and trajectory roadmaps to evolve towards predictive release planning.
Scrum Master/Sr. Project Manager/Team Lead
Insight Global For Charter Communications
08.2015 - 09.2018
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Led and supported DevOps team of engineers, developers, and QA testers across technical and business disciplines to ensure timely completion of project milestones
- Supervised and supported team of testers assuring all manual and Soap UI testing is thoroughly tested, accurately executed, and all defects are tracked and documented
- Streamlined intake process, roadmap planning, and delivery initiation through final implementation
- Collaborated with interdisciplinary teams to prioritize and achieve project milestones
- Allocated project tasks based on team capacity and demand, ensuring all team members understood their roles
- Managed release facilitation and release plan scheduling and deployed software changes to testing and production environments as deployment manager
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Served as main point of contact for high-visibility ecommerce projects from development through implementation
- Certified Scrum Master: Facilitated sprint meetings to align team with Sprint goals and value-based delivery
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Collaborated closely with cross-functional teams, fostering seamless teamwork and coordination, resulting in successful project delivery within defined timelines and allocated resources.
IT Business Systems Analyst/SME
US Bank
01.2014 - 08.2015
- Collected, defined and analyzed business requirements
- Conducted comprehensive reviews and in-depth gap analysis of business requirements to transition US Bank's existing regulatory policies, and procedures to TILA-RESPA Integrated Disclosures (TRID)
- Developed detailed test plans and scripts for integration of TILA-RESPA Integrated Disclosures (TRID), ensuring compliance with newly enforced regulations
- Developed and executed comprehensive automated software test plans, test cases, and test scripts, uncovering, identifying, and documenting software problems and their root causes with precision and accuracy
- Enhanced interfaces to promote better functionality for users
- Conducted detailed UI testing for NetOxygen applications and Salesforce integration, diligently identifying defects, and effectively communicating risks and resolutions to stakeholders, ensuring high-quality user experience.
- Trained business personnel in use of systems
Education
Professional Scrum Master II (PSM II) - Agile
Scrum.Org
St Louis, MO05.2023
Certified Scrum Master, CSM -
Scrum Alliance
St Louis, MO08.2018
Skills
- Agile Transformation/ Agile Principles
- Agile Work Processes
- Frameworks: Waterfall/Scrum/Kanban
- Leading Program Execution
- Coaching and Development
- Stakeholder Management
- Software Release Management
- Coaching and Development
- Facilitation/Team Collaboration
- Continuous Improvement
- Jira, Azure, Rally, Service Now, Salesforce CRM
Timeline
Agile Team Coach/Scrum Master
Strategic Staffing Solutions for Ameren ꓲ
05.2022 - Current
Sr. Scrum Master, Release Manager
Beacon Hill for RGA ꓲ
05.2022 - 05.2023
Agile Coach/Scrum Master
Rabobank ꓲ
12.2020 - 05.2022
Scrum Master
Strategic Staffing Solutions for Ameren ꓲ
10.2019 - 11.2020
Sr
US Tech Solutions for Express Scripts ꓲ
01.2019 - 07.2019
Sr. Project Manager/Scrum Master
Iconma for MasterCard ꓲ
09.2018 - 12.2018
Scrum Master/Sr. Project Manager/Team Lead
Insight Global For Charter Communications
08.2015 - 09.2018
IT Business Systems Analyst/SME
US Bank
01.2014 - 08.2015
Professional Scrum Master II (PSM II) - Agile
Scrum.Org
Certified Scrum Master, CSM -
Scrum Alliance
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