Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby McComas

Bakersfield,CA

Summary

Talented Realtor with exceptional marketing skills and sales background. Enthusiastic professional with drive and determination to succeed in new business development. Reliable communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Realtor

Miramar International Real Estate
04.2023 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Compared recently sold area properties to determine competitive market prices.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.

Lead Server Trainer

Yard House
11.2019 - Current
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Upsold profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Developed and implemented various strategies to maintain the highest scoring server on guest satisfaction surveys and sales, consistently for 4 years.
  • Utilized variety of instructional design methodologies to create effective learning experiences for new servers and myself.

Education

Real Estate

Allied Real Estate School
Online
02.2023

High School Diploma -

North High School
Bakersfield, CA
05.2015

Skills

  • Customer Engagement
  • Cross-Selling Products and Services
  • Business Development
  • Telephone Etiquette
  • Negotiation
  • Sales Presentations
  • Complaint Handling
  • Product Description
  • Networking
  • Up-Selling
  • Customer Care

Timeline

Realtor

Miramar International Real Estate
04.2023 - Current

Lead Server Trainer

Yard House
11.2019 - Current

Real Estate

Allied Real Estate School

High School Diploma -

North High School
Shelby McComas