Shelby McComas
Bakersfield,CA
Summary
Talented Realtor with exceptional marketing skills and sales background. Enthusiastic professional with drive and determination to succeed in new business development. Reliable communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Realtor
Miramar International Real Estate
2023.04 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Compared recently sold area properties to determine competitive market prices.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
Lead Server Trainer
Yard House
2019.11 - Current
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Upsold profit items such as appetizers and mixed drinks to enhance sales numbers.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Developed and implemented various strategies to maintain the highest scoring server on guest satisfaction surveys and sales, consistently for 4 years.
- Utilized variety of instructional design methodologies to create effective learning experiences for new servers and myself.
Education
Real Estate
Allied Real Estate School
Online02.2023
High School Diploma -
North High School
Bakersfield, CA05.2015
Skills
- Customer Engagement
- Cross-Selling Products and Services
- Business Development
- Telephone Etiquette
- Negotiation
- Sales Presentations
- Complaint Handling
- Product Description
- Networking
- Up-Selling
- Customer Care
Timeline
Realtor
Miramar International Real Estate
2023.04 - Current
Lead Server Trainer
Yard House
2019.11 - Current
Real Estate
Allied Real Estate School
High School Diploma -
North High School
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