Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic

SHELBY MCKOWN

Murphysboro,IL

Summary

Compassionate and dedicated future Nurse seeking to use earned skills and knowledge to effectively fill the nursing position at your healthcare facility. A State-Certified Nursing Assistant bringing mid-senior level experience as well as applying State-Certified Pharmacy Technician knowledge in the healthcare setting. I have proven ability to handle medical emergencies or situations, with the requisite skillset to perform under pressure. I am eager to apply my skills and abilities to serve others in this community.

Overview

9
9
years of professional experience

Work History

WAITRESS / MANAGER

Martels Pizza
08.2015 - 06.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

AFTER SCHOOL CAREGIVER

General John A Logan Elementary School
08.2016 - 05.2017
  • Provided emotional support and guidance to children during difficult times.
  • Enhanced communication and interpersonal skills by actively engaging with children, parents, and school staff.
  • Assisted children with special needs by providing tailored care strategies that promoted inclusivity within the group setting.
  • Monitored children's activities to verify safety and wellbeing.

TEACHERS AID

Longfellow Elementary School
08.2018 - 05.2019
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Graded assignments and reported individual progress to teacher.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Mentored and tutored individual students needing additional help.

CERTIFIED NURSES ASSISTANT (CNA)

The Voyage Senior Living
06.2017 - 07.2018
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

CERTIFIED PHARMACY TECHNICIAN

Marshall Browning Hospital
05.2019 - 08.2023
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Counted, measured and compounded medications following standard procedures.
  • Prepared IV medications using aseptic technique in a laminar flow hood.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

CERTIFIED NURSES ASSISTANT (CNA) MED/SURG DEPT.

Marshall Browning Hospital
01.2020 - 08.2020
  • Provided care to patients in the Medical-Surgical unit with consideration of aging processes, human development stages and culture.
  • Promoted infection control practices within the facility by adhering to strict COVID-19 infection prevention procedures and policies, as well as utilizing personal protective equipment when necessary.
  • Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Assisted patients with daily living activities, promoting independence and dignity.

PRIVATE CERTIFIED NURSES ASSISTANT (CNA) FOR GRANDMOTHER

The Anchor: Dementia And Alzheimer's Care
09.2020 - 07.2021
  • Facilitated smooth patient transitions from hospital settings to long-term care facilities, ensuring continuity of care throughout the process.
  • Assisted my patient with daily living activities, promoting independence and dignity.
  • Evaluated my patient to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help my patient achieve nutritional objectives.

PRIVATE CERTIFIED NURSES ASSISTANT (CNA) - HOSPICE

In Home Hospice Care For A Families Loved One
12.2020 - 06.2021
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets and a bible.
  • Promoted good oral and personal hygiene by aiding my patient with shaving, bathing, and teeth brushing.
  • Prevented bedsores by regularly repositioning my patient and implementing proper wound care techniques.
  • Provided emotional support for my patient and their family during this challenging time.

CERTIFIED NURSES ASSISTANT (CNA) EMERGENCY DEPT.

Marshall Browning Hospital
06.2022 - Current
  • Observed patients under care conditions to help identify symptoms, and responses to treatments.
  • Documented patient information and care activities in electronic health record.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
  • Administering and assisting in physician ordered tests and procedures such as EKGs, bladder scans, foley insertion, cardioversion and use of a fetal doppler.

Education

Nursing Assistant Certification (CNA) -

John A Logan College
Carterville, IL
05.2016

High School Diploma -

Murphysboro High School
Murphysboro, IL
05.2017

Pharmacy Technician Certificate -

Rend Lake College
Ina, IL
12.2018

Bachelor of Science in Nursing (BSN) -

Southern Illinois University Carbondale
Carbondale, IL
08.2024

Skills

  • Completion of the American Heart Association Basic Life Support (CPR and AED) Resuscitation Quality Improvement Program
  • HIPPA compliance
  • Reporting and documenting
  • Triaging

Leadership Experience

  • 06/01/16, SIH Summer Internship Program- Job shadowing
  • 09/01/17, Miss Apple Festival Queen, Murphysboro
  • 10/01/19, Mardi Gras Queen, Pinckneyville
  • 06/01/20, Martel’s Training Manager, and Shift Lead

References

  • Amy Mathes

Emergency Department Nurse Manager, Marshall Browning Hospital 

Phone: (618)-542-2146 (ex. 2243)

  • Kurt Hermann

Previous Director of Pharmacy, Marshall Browning Hospital

Phone: (618)-218-8822

  • Dr. Chante Trinh

Emergency Physician at SIH and Marshall Browning Hospital

Phone: (618)-201-9371

  • Jim Morgan

Brother of the hospice patient I cared for privately

Phone: (618)-525-1006

Timeline

CERTIFIED NURSES ASSISTANT (CNA) EMERGENCY DEPT.

Marshall Browning Hospital
06.2022 - Current

PRIVATE CERTIFIED NURSES ASSISTANT (CNA) - HOSPICE

In Home Hospice Care For A Families Loved One
12.2020 - 06.2021

PRIVATE CERTIFIED NURSES ASSISTANT (CNA) FOR GRANDMOTHER

The Anchor: Dementia And Alzheimer's Care
09.2020 - 07.2021

CERTIFIED NURSES ASSISTANT (CNA) MED/SURG DEPT.

Marshall Browning Hospital
01.2020 - 08.2020

CERTIFIED PHARMACY TECHNICIAN

Marshall Browning Hospital
05.2019 - 08.2023

TEACHERS AID

Longfellow Elementary School
08.2018 - 05.2019

CERTIFIED NURSES ASSISTANT (CNA)

The Voyage Senior Living
06.2017 - 07.2018

AFTER SCHOOL CAREGIVER

General John A Logan Elementary School
08.2016 - 05.2017

WAITRESS / MANAGER

Martels Pizza
08.2015 - 06.2022

Nursing Assistant Certification (CNA) -

John A Logan College

High School Diploma -

Murphysboro High School

Pharmacy Technician Certificate -

Rend Lake College

Bachelor of Science in Nursing (BSN) -

Southern Illinois University Carbondale

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