SHELBY M. MERIDY
Spanaway,Wa
Summary
Retail Sales Associate with 11+ years of experience in the industry. Areas of expertise are Sales and Customer Service. Strong in communication skills and focused on exceeding expectations and building customer loyalty.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
15
15
years of professional experience
Work History
Cashier
Kroger
Newnan, Ga
11.2006 - 04.2009
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Production Associate
Steak N' Shake
Newnan, Ga
05.2009 - 05.2016
- Cooked and prepared food for customers In the dining area
- Assisted in the preparation of production orders, ensuring accuracy and efficiency.
- Ensured compliance with company policies and governmental regulations at all times.
- Ensured that all safety protocols were followed during the production process.
- Collaborated with team members to achieve daily goals and objectives.
- Trained new employees on proper use of machinery, safety protocols, and quality control procedures.
Cashier
Walmart
Newnan, Ga
05.2015 - 09.2016
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
Cashier
Walmart
Puyallup, Wa
09.2015 - 06.2018
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Sales Associate
Fred Meyer
Puyallup, WA
06.2018 - 07.2019
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Built and maintained relationships with peers and upper management to drive team success.
Budtender
10707 LLC
Tacoma, WA
09.2019 - 02.2022
- Organized backroom shelves according to item size and category for easy access.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Educated customers on responsible consumption practices such as dosage control and safe storage methods.
- Advised customers on various products such as effects, flavors, potency levels, and prices.
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
- Operated cash registers to process payments from customers.
- Assisted customers in selecting the best products for their needs.
- Provided excellent customer service by answering questions regarding product usage and benefits.
- Oversaw sale of merchandise such as flowers, concentrates and edibles.
Education
Highschool Diploma -
East Coweta High School
05.2009
Skills
- Customer oriented
- Active Listening Skills
- Fluent in English
- Flexible Schedule
- Computer Literate
- Stocking
- Employee Relations
- Motivated team player
- Cash handling experience
- Team Cooperation
- Reliability
Timeline
Budtender
10707 LLC
09.2019 - 02.2022
Sales Associate
Fred Meyer
06.2018 - 07.2019
Cashier
Walmart
09.2015 - 06.2018
Cashier
Walmart
05.2015 - 09.2016
Production Associate
Steak N' Shake
05.2009 - 05.2016
Cashier
Kroger
11.2006 - 04.2009
Highschool Diploma -
East Coweta High School