Shelby Neal
Seattle,WA
Summary
Diligent Caregiver and Administrative Assistant focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
2
2
years of professional experience
Work History
Crisis Counselor Volunteer
The Trevor Project
Seattle, WA
01.2022 - Current
- Support LGBTQ youth in crisis, working under a supervisor in an online setting.
- Use best practices and deescalation techniques in order to build rapport with youth, with intention to provide a safe environment for youth to feel supported and gain access to resources for mental health and other supports.
- Perform appropriate risk assessments in contacts reaching out via chat or text.
- Provide accurate information when needed for intervention.
- Maintain a high level of professionalism and appropriate boundaries while engaging with youth.
Caregiver
Tricia Crinklaw
Seattle, WA
06.2020 - 02.2022
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Helped client manage money, pay bills and shop for groceries and personal items.
- Documented client's mental status, sleep and eating patterns, book keeping.
- Helped client care for himself by teaching proper, safe use of ambulation assistive devices such as canes and walking sticks.
- Assisted with dressing guidance, personal hygiene, meal preparation and medication reminders.
- Built strong relationship with client to deliver emotional support and companionship.
- Transported client to events and activities, medical appointments and shopping trips.
- Supported client with mental support and physical activities to accomplish quality of life and sustain needs.
Personal Assistant
Anne Sikora
Seattle, WA
11.2021 - 12.2021
- Meal planned, completed grocery shopping, cooking, and house cleaning.
- Displayed absolute discretion at handling confidential information.
- Assisted with administrative work, billing, and client concerns.
Education
Some College (No Degree) - Psychology
Central Washington University
Ellensburg, WAAssociate of Arts - Liberal Arts And General Studies
Shoreline Community College
Seattle, WA08.2020
Skills
- Critical Thinking
- Personal Service
- Relationship Building
- Sound Judgment
- Clear Communication
- Documentation and Recordkeeping
Timeline
Crisis Counselor Volunteer
The Trevor Project
01.2022 - Current
Personal Assistant
Anne Sikora
11.2021 - 12.2021
Caregiver
Tricia Crinklaw
06.2020 - 02.2022
Some College (No Degree) - Psychology
Central Washington University
Associate of Arts - Liberal Arts And General Studies
Shoreline Community College