Shelby Newton
Elida,NM
Overview
2027
2027
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
02.2026 - Current
- Delivered mail efficiently across designated rural routes, ensuring timely service to residents.
- Managed sorting and organizing of incoming mail for optimal route efficiency.
- Maintained accurate records of deliveries and pickups, enhancing tracking processes.
- Adapted to changing weather conditions and road situations, ensuring safety in delivery operations.
- Implemented strategies to optimize delivery routes, reducing travel time and fuel consumption.
- Trained new staff on postal regulations and delivery protocols for improved compliance.
- Engaged with community members to address inquiries and enhance customer satisfaction with postal services.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Maintained records on customers with mail forwarding and change of address requests.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Identified and reported potential safety hazards in delivery area, contributing to safer community environment.
Rural Carriers Assistant USPS
United States Postal Service, USPS
11.2022 - 02.2026
- Delivered mail and packages efficiently across designated rural routes.
- Managed accurate record-keeping for deliveries and customer requests.
- Provided exceptional customer service by addressing inquiries and concerns.
- Trained new carriers on operational procedures and safety protocols.
- Implemented improvements in route planning to enhance delivery efficiency.
- Assisted in training new employees, sharing best practices for rural carrier duties.
- Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
- Reduced delivery errors by maintaining an organized and up-to-date route sheet system.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Dietary Cook
Roosevelt General Hospital
2021 - 2022
- Prepared nutritious meals in accordance with dietary guidelines and patient preferences.
- Collaborated with dietitians to customize meal plans for diverse patient needs.
- Maintained kitchen safety and sanitation standards, ensuring compliance with health regulations.
- Trained new staff on food preparation techniques and kitchen protocols.
Operating Room Patient Coordinator
Roosevelt General Hospital
2020 - 2021
- Coordinated patient appointments, ensuring efficient scheduling and minimal wait times.
- Managed patient records using electronic health record systems to maintain accuracy and compliance.
- Facilitated communication between patients and healthcare providers, enhancing overall patient satisfaction.
- Developed standard operating procedures for patient intake processes, improving workflow efficiency.
- Trained and mentored junior staff on best practices in patient coordination and customer service.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
- Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
Hospital Housekeeper
Roosevelt General Hospital
2018 - 2020
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment efficiently to ensure safe hospital environments.
- Collaborated with nursing staff to prioritize cleaning tasks during peak hours.
- Trained new housekeeping staff on proper cleaning procedures and safety protocols.
- Enhanced infection control measures by implementing rigorous cleaning schedules.
- Conducted regular inspections to identify areas requiring additional attention or supplies.
- Assisted in inventory management of cleaning supplies, ensuring availability at all times.
- Developed effective communication channels with hospital departments to address urgent cleaning needs.
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
- Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
- Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
- Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
- Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
- Participated in safety drills and emergency preparedness exercises, ensuring readiness to respond effectively in high-pressure situations.
- Managed equipment maintenance tasks such as vacuum cleaner checks, floor scrubber upkeep, and replacement of worn-out tools as needed.
Office Assistant/Scale Girl
TG Farms
08.2015 - 10.2018
- Organized paper work from fields that were being harvested. Weighed semi-trucks that would be hauling silage from the field to dairy, also ran samples of moisture of the silage to keep data of how well the fields were doing. Helped the boss with billing and paper work.
Florist/Home Deliveries
Supersave
01.2015 - 01.2016
- Made floral arrangements as well as keeping a clean working environment. Took calls from customers to do their grocery shopping and then delivered to the customers house.
Cashier/Cook
Allups Melrose
07.2013 - 11.2013
- My duties included keeping stock on shelves, cashing people out on their purchase, cooking and keeping food box full as well as cleaning the store.
Education
High School Diploma - undefined
Penn Foster
Skills
Oversaw the organization of departmental events to foster team engagement Managed scheduling and resource allocation for enhanced project execution Led planning initiatives to optimize operational processes
Developed comprehensive planning frameworks to enhance operational efficiency and resource allocation
Oversaw various projects concurrently, leading teams to meet deadlines and objectives Facilitated team collaboration across multiple tasks to enhance productivity Coordinated efforts among departments to successfully manage overlapping initiatives
Utilized patience to effectively resolve conflicts and maintain team morale during challenging projects
Timeline
Rural Mail Carrier
United States Post Office
02.2026 - Current
Rural Carriers Assistant USPS
United States Postal Service, USPS
11.2022 - 02.2026
Office Assistant/Scale Girl
TG Farms
08.2015 - 10.2018
Florist/Home Deliveries
Supersave
01.2015 - 01.2016
Cashier/Cook
Allups Melrose
07.2013 - 11.2013
High School Diploma - undefined
Penn Foster
Dietary Cook
Roosevelt General Hospital
2021 - 2022
Operating Room Patient Coordinator
Roosevelt General Hospital
2020 - 2021
Hospital Housekeeper
Roosevelt General Hospital
2018 - 2020