Shelby Nisbet
Romney
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Cashier
Jackpot Bins
Winchester
05.2025 - Current
- Stocked shelves with merchandise.
- Assisted management with daily operations to enhance store efficiency.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered exceptional customer service by actively listening and engaging with patrons.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Processed customer payments efficiently, ensuring accurate change and receipt delivery.
- Built and maintained productive relationships with employees.
Cashier
Weis Markets Inc
Hanover
08.2024 - 03.2025
- Delivered excellent customer service by addressing customer questions and needs effectively.
- Operated cash register and assisted customers at self-checkout, ensuring smooth transaction processes.
- Maintained cleanliness and organization of checkout area consistently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and responded to inquiries about store products and services, enhancing customer experience.
Education
Cosmetologist - Cosmetology
Empire Beauty School
Hanover , PA 07.2024 - 04.2025
Musselman High School
Inwood, WVSkills
Dedicated Retail Professional experienced in operating cash registers, stocking merchandise, and delivering exceptional customer service Contributed to team success through effective sales and promotion strategies while mentoring junior employees to enhance their performance
Dedicated Retail Professional experienced in operating cash registers, stocking merchandise, and delivering exceptional customer service Contributed to team success through effective sales and promotion strategies while mentoring junior employees to enhance their performance
Languages
German
Elementary
Certification
- Cosmetology graduate/ Licensed Cosmetologist
Accomplishments
- 90/90 club (cosmetology school) with grades over 90 and attendance over 90.
- 98% attendance.
Affiliations
- Organizing.
Timeline
Cashier
Jackpot Bins
05.2025 - Current
Cashier
Weis Markets Inc
08.2024 - 03.2025
Cosmetologist - Cosmetology
Empire Beauty School
07.2024 - 04.2025
Musselman High School