Shelby Zvara
Abingdon,VA
Summary
Outgoing and Organized service worker, with exceptional customer service skills, and considerable experience in the food service industry. Fast learner that can communicate and work well in a high pressure and volume environments.
Overview
4
4
years of professional experience
Work History
Barista
Wolf Hills Coffee
05.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Prep Line Cook
White Birch Food And Juice
07.2020 - 07.2023
- Trained and assisted new kitchen staff members.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Checked for quality, kept track of old and new items, and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business..
Education
High School Diploma -
Abingdon High School
05.2023
Bachelor of Science - General Psychology
Purdue University Global
Skills
- Food Preparation and Safety
- POS System Operations
- Adaptive and Creative
- Ability to Adapt
- High-Volume Environments
Timeline
Barista
Wolf Hills Coffee
05.2022 - Current
Prep Line Cook
White Birch Food And Juice
07.2020 - 07.2023
High School Diploma -
Abingdon High School
Bachelor of Science - General Psychology
Purdue University Global
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