Shelby Ritter
Winona,MN
Summary
Licensed social worker with extensive experience at Riverway Learning Community, specializing in crisis intervention and community outreach. Facilitated restorative justice circles and developed resource programs that significantly improved family support and student well-being. Proficient in case management, demonstrating empathy and cultural competence to achieve impactful outcomes.
Overview
11
11
years of professional experience
Work History
Licensed Social Worker
Riverway Learning Community
Winona
08.2022 - Current
- Assisted families facing financial struggles in accessing community resources
- Conducted individual and group social emotional lessons to support student well-being
- Facilitated restorative justice circles to address conflicts among students
- Developed a resource hub for families and students to obtain essential items like food and toiletries
Health Unit Coordinator & CNA
Lake Winona Manor, Winona Health
Winona
01.2019 - 08.2022
- Coordinated physician orders and scheduled activities to enhance residents' daily lives and facility operations.
- Provided comprehensive care for 34-patient unit, ensuring hygiene, feeding, and quality of life needs were met.
- Supported nursing staff by accurately measuring and recording patient vital signs to monitor health status.
- Responded promptly to patient call lights, ensuring immediate attention to their needs in a healthcare environment.
- Assembled and maintained patient medical records and other documents related to patient care
Health Unit Coordinator
Mayo Clinic Cardiac Surgery ICU
Rochester
01.2015 - 12.2018
- Coordinated communication between surgeons and families during surgical procedures
- Transcribed physician orders accurately, and alerted nurses to new orders, single orders and stat medications
- Facilitated patient admissions post-surgery and coordinated discharges to aftercare
- Supported staff during Mayo charting system transition
Education
Bachelors - Social Work
Winona State University
Rochester, MN05-2022
Skills
- Crisis intervention
- Case management
- Community outreach
- Cultural competence
- Active listening & communication
- Empathy & Compassion
Timeline
Licensed Social Worker
Riverway Learning Community
08.2022 - Current
Health Unit Coordinator & CNA
Lake Winona Manor, Winona Health
01.2019 - 08.2022
Health Unit Coordinator
Mayo Clinic Cardiac Surgery ICU
01.2015 - 12.2018
Bachelors - Social Work
Winona State University