Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Rogers

Fort Collins,CO

Summary

Dynamic and results-oriented professional with a proven track record at Daegee, where I led a team to meet customer service and sales targets through innovative process automation, enhancing productivity by over 30%. Skilled in client communication and medication administration, I excel in fast-paced environments, ensuring both client satisfaction and animal safety.

Diligent veterinary assistant with solid background in veterinary care. Assisted in diverse clinical tasks and supported veterinarians in diagnostic and treatment procedures. Demonstrated strong animal handling and patient care skills.

Overview

3
3
years of professional experience

Work History

Server/ Manager

Daegee
08.2021 - Current
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
  • Streamlined processes through automation of routine tasks, increasing overall productivity.

Veterinary Assistant

Family and Friends Vet Care
08.2023 - 08.2024
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Education

Bachelor of Science - Animal Science

Colorado State University
Fort Collins, CO
05-2025

Skills

  • Client Communication
  • Cleaning and sanitizing
  • Patient restraint
  • Animal Safety
  • Medication Administration
  • Appointment Scheduling
  • Sample Collection
  • Euthanasia Assistance
  • Animal Behavior
  • Sanitation protocols
  • Client Education
  • Post Operative Care
  • Pharmacy inventory
  • Reception duties

Timeline

Veterinary Assistant

Family and Friends Vet Care
08.2023 - 08.2024

Server/ Manager

Daegee
08.2021 - Current

Bachelor of Science - Animal Science

Colorado State University

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Shelby Rogers