Shelby Rogers
Arlington, VA,Virginia
Summary
Possesses 3+ years of project management experience at increasing levels of responsibility. Seeking a position to demonstrate my skills in the following: on-demand research, project lifecycle management, content management, data analysis.
Overview
5
5
years of professional experience
Work History
Founder
Rogers Resolution Services
Arlington, VA
01.2025 - Current
- Provides mediation, group facilitation, conflict coaching, and consulting services to individuals, families, and organizations.
- Manages client intake, service delivery, scheduling, and follow-up independently.
- Designs customized conflict resolution processes and support clients in reaching mutual agreements.
- Oversees business operations, marketing, and client communications.
Project Coordinator (Contract)
ISTE
Arlington, VA
06.2024 - 12.2024
- Oversaw the lead and application process for ISTE Seal and Solutions Network programs, leveraging Salesforce for lead tracking and conversion
- Conducted targeted research to identify potential partnerships and business opportunities aligned with program goals
- Implemented cold prospecting outreach via email and LinkedIn to generate new business leads
- Tracked ISTE program processes in Asana, ensuring timely progression and completion of tasks
- Prepared status reports to communicate progress to stakeholders and management teams
- Developed and maintained project plans, schedules, and budgets to ensure successful project completion
- Facilitated and supported monthly Solutions Network and Empowered Learner webinar series
- Assisted in curating and drafting the Solutions Network newsletter
- Supported external clients with membership contract and renewal processes
Research Associate
EAB Global Inc.
Washington, DC
11.2022 - 04.2024
- Responded to client inquiries and investigated specific client questions on issues in the public and private K-12 space
- Managed multiple case responses and projects simultaneously, delivering excellent service and results on time
- Produced high-quality deliverables that highlighted research-driven insights, were error-free, and were consistent with EAB's voice and style
- Investigated specific client inquiries using EAB's resource library, as well as secondary research outlets
- Participated in team meetings and meetings with other EAB staff to best answer client questions, connect clients to EAB experts, and drive impact at client institutions
- Mentored new hires, providing onboarding and other supports as needed
Senior Research Coordinator
EAB Global Inc.
Washington, DC
07.2022 - 11.2022
- Completed research coordinator tasks, onboarded and mentored new hires, and created/updated coordinator training materials
Research Coordinator
EAB Global Inc.
Washington, DC
08.2021 - 07.2022
- Acted as an internal and external liaison for EAB Research
- Collaborated across teams and divisions to provide high-quality, seamless customer service
- Maintained multiple executives' calendars
- Identified and managed ongoing engagement events for the department and central operations team
- Oversaw logistics for key department communications and initiatives, including leadership weekly updates, career committees, town halls, special events, etc
- Worked with operations team to project manage schedules, content, speakers, session notes and materials, etc.
- Oversaw the onboarding process for new department hires
- Collaborated with team managers on department communications
- Logged and updated weekly 'Impact Stories' for all Research Advisory Services experts
Student Web Intern
American Institute For Cancer Research, AICR
Arlington, VA
01.2020 - 05.2020
- Transferred E-News, Cancer Research Updates (CRU), and Press Release Pages from HTML website to company's updated WordPress website
- Uploaded and proofread Healthy Recipes section, checking for grammatical errors and proper image formatting
- Organized AICR website from back-end, correcting broken links, formatting, and grammatical errors throughout
- Composed meta descriptions for AICR Blog and CRU sections dating back to December 2018
- Modified and updated website to improve functionality and user experiences
- Used Microsoft Office Suite to take notes and make website revisions
Education
Master of Science - Conflict Analysis and Resolution, Inclusive Conflict Engagement
George Mason University
Fairfax, VA12.2021
Certificate - Contemporary Dispute Resolution
George Mason University
Fairfax, VA12.2021
Bachelor of Arts - Criminal Justice and Sociology
Marymount University
Arlington, VA05.2019
Skills
- Strategic communications
- Negotiation
- Project management
- Project coordination
- Quick turnaround research
- Workflow development
- Administrative Support
- Conflict management
- Problem solving
- Asana
- Airtable
- Salesforce
- Box
- HubSpot
- Docusign CLM
- Workday
- WordPress
- Microsoft Office Suite
- Google Workspace
- Windows 10
- Canva
- Alchemer
- Partnership development
- Business operations
- Client management
Languages
- English
- German
Timeline
Founder
Rogers Resolution Services
01.2025 - Current
Project Coordinator (Contract)
ISTE
06.2024 - 12.2024
Research Associate
EAB Global Inc.
11.2022 - 04.2024
Senior Research Coordinator
EAB Global Inc.
07.2022 - 11.2022
Research Coordinator
EAB Global Inc.
08.2021 - 07.2022
Student Web Intern
American Institute For Cancer Research, AICR
01.2020 - 05.2020
Master of Science - Conflict Analysis and Resolution, Inclusive Conflict Engagement
George Mason University
Certificate - Contemporary Dispute Resolution
George Mason University
Bachelor of Arts - Criminal Justice and Sociology
Marymount University
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