Shelby Scrivner
Lincoln Park,MI
Summary
Adept at analytical thinking and organizational skills, I excel in high-pressure environments, as evidenced by my role in training staff and enhancing efficiency at Henry Ford Health and The Hungarian Rhapsody. My adaptability and attention to detail have consistently ensured superior customer service satisfaction and professionalism. Experienced crime analysis professional prepared for this role with proficiency in data interpretation, statistical analysis, and pattern recognition. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in using analytical software, GIS mapping, and presenting findings to drive strategic decisions. Known for reliability, problem-solving abilities, and methodical approach to complex challenges.
Overview
6
6
years of professional experience
Work History
Crime Analyst
Detroit Police Department
04.2024 - Current
- Checks and monitors systems and camera integration.
- Maintains a real-time intelligence desk to facilitate the exchange of intelligence information to first responders and investigative personnel.
- Manages the threat assessment and security intelligence gathering, documentation and analysis program.
- Facilitates custom mapping requests including but not limited to border changes, gang boundaries, special event mapping, etc.
- Serves as a departmental liaison with other law enforcement agencies on criminal intelligence matters.
- Performs necessary research, criminal and intelligence data analysis to further assist the department in solving the occurrence and/or prevention of future crimes tracked by the intelligence unit.
- Compiles and analyzes criminal and intelligence data according to location, time, special characteristics, and other distinguishing features to locate and identify patterns and trend of crimes, criminals, and criminal and terrorist organizations tracked by the intelligence unit.
- Trained new analysts on best practices, improving overall team performance and capabilities in addressing complex cases.
Environmental Services Housekeeper
Henry Ford Health
10.2020 - Current
- Consistently adhered to established health and safety regulations while performing cleaning duties
- Sanitized and cleaned assigned areas using proper infection control procedures
- Developed strong customer service skills while working in a fast-paced environment
- Efficiently managed time to ensure completion of multiple tasks within established deadlines
- Trained and supervised new staff on cleaning procedures and safety protocols
- Collaborated with staff members to coordinate tasks and ensure that all areas were cleaned on schedule.
Restaurant Hostess
The Hungarian Rhapsody
08.2018 - 10.2020
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Greeted customers promptly and courteously upon their arrival to the restaurant
- Monitored restaurant activity to determine seating and dining flow
- Organized reservations for large parties and special events in accordance with company policies
- Answered phone calls to take reservations and address guest questions and concerns
- Utilized problem solving skills when resolving conflicts between staff members or customers
- Trained new hires on best practices related to hosting duties such as greeting customers and assigning seating arrangements
- Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution
- Implemented strategies designed to increase sales through suggestive selling techniques when appropriate.
Education
Master of Science (M.S.) in Criminal Justice -
Wayne State University
Detroit, MI12.2023
Bachelor of Science (B.S.) in Criminal Justice -
Wayne State University
Detroit, MI05.2022
Skills
- Organizational skills
- Analytical Thinking
- Multitasking
- Interpersonal skills
- Adaptability
- Teamwork abilities
- Professionalism
- Attention to detail
- Surveillance techniques
- Intelligence Gathering
- Effective Communication
Timeline
Crime Analyst
Detroit Police Department
04.2024 - Current
Environmental Services Housekeeper
Henry Ford Health
10.2020 - Current
Restaurant Hostess
The Hungarian Rhapsody
08.2018 - 10.2020
Bachelor of Science (B.S.) in Criminal Justice -
Wayne State University
Master of Science (M.S.) in Criminal Justice -
Wayne State University
Similar Profiles
Antonio MurphyAntonio Murphy
Office Management Assistant at City Of Detroit Police DepartmentOffice Management Assistant at City Of Detroit Police Department
Teron HaynesTeron Haynes
Forensic Technician at City Of Detroit Police DepartmentForensic Technician at City Of Detroit Police Department
Adam BeverlyAdam Beverly
Police Officer at Detroit Police DepartmentPolice Officer at Detroit Police Department
Axie HaleAxie Hale
Police Officer at City Of Detroit Police DepartmentPolice Officer at City Of Detroit Police Department
Charles LoweCharles Lowe
Senior Embedded Software Engineer at Halla MechatronicsSenior Embedded Software Engineer at Halla Mechatronics