Shelby Sellers

• Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
• Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
• Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
• Improved customer satisfaction by providing personalized banking solutions and exceptional service.
• Promoted financial products by maintaining excellent service offering knowledge.
• Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
• Balanced cash drawers and vault accounts on daily basis with zero discrepancies.

• Took patient health histories and asked questions to determine cause of illness or injury.
• Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
• Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
• Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
• Monitored patients' vital signs to assess condition and identify necessary medical interventions.

• Resolved customer complaints using established follow-up procedures.
• Greeted and assisted patients with check-in procedures.
• Provided excellent customer service to patients and medical staff.
• Verified patient insurance eligibility and entered patient information into system.
• Answered incoming calls, scheduled appointments and filed medical records.
• Processed payments using cash and credit cards, maintaining accurate records of transactions.
• Facilitated communication between patients and various departments and staff.
• Compiled and maintained patient medical records to keep information complete and up-to-date.

Stock shelves, clean and stock coolers, run register, clean the store, help customers.