Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Sigman

Akron

Summary

Dynamic and goal-oriented professional with extensive experience in customer service and warehouse operations. Proven ability to optimize processes and enhance guest experiences while maintaining a clean and organized environment. Licensed Cosmologist skilled in multitasking under pressure and fostering strong client relationships. Committed to achieving excellence and driving team success.

Overview

4
4
years of professional experience

Work History

Inbound Expert

Target
11.2023 - Current
  • Unload and sort product off delivery trucks in a timely manner.
  • Ensure sales floor inventory accuracy by replenishing stock with freight after unload.
  • Proactively identify workload improvements to optimize workflow efficiency within the inbound specialist team.
  • Optimized warehouse organization by strategically placing incoming merchandise in designated storage areas.
  • Work effectively in fast-paced environments.
  • Participated in cross-functional projects aimed at improving overall customer experience and satisfaction levels.
  • Zone shelving to ensure a positive shopping experience for guests.

Hairstylist/Manager

Great Clips
10.2022 - Current
  • Built a loyal clientele through exceptional customer service and attention to detail.
  • Consistently maintain cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Successfully manage a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Tracked receipts, employee hours, and inventory movements.
  • Count and document opening and closing cash amounts daily.
  • Provided staff with coaching, mentoring, and development in order to help them grow.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.

Assistant Manager

Supercuts
07.2021 - 10.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Mentor staff to enhance skills and achieve daily targets, using hands on motivational leadership.
  • Prepare schedules, workflows and shift coverage to meet expected business demands.
  • Manage and oversee new hires.
  • Preform cuts, colors, and facial waxing.

Education

High School Diploma -

Maplewood Career Center
Ravenna
06-2021

Skills

  • Licensed Cosmologist
  • Multitasking under pressure
  • Growth and development mindset, particularly involving other members of the team
  • Active and reflective listening
  • Great time management
  • Problem solving skills
  • Dependable
  • Warehouse operations
  • Goal-oriented mindset
  • Excellent customer service
  • Product and service knowledge
  • Team player mentality

Timeline

Inbound Expert

Target
11.2023 - Current

Hairstylist/Manager

Great Clips
10.2022 - Current

Assistant Manager

Supercuts
07.2021 - 10.2022

High School Diploma -

Maplewood Career Center

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Shelby Sigman