Shelby Signorelli
Huntsville,AL
Summary
Seasoned Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
7
7
years of professional experience
Work History
Store Manager
Starbucks
01.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Shift Supervisor
Starbucks
07.2016 - 03.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Education
No Degree -
Arizona State University
Tempe, AZSkills
- Customer Service Management
- Report Generation
- Employee Training
- Promotional Planning
- Loss Prevention
- Team Development
- Retail Inventory Management
- Team Leadership and Coaching
- Training and Mentoring
Timeline
Store Manager
Starbucks
01.2021 - Current
Shift Supervisor
Starbucks
07.2016 - 03.2020
No Degree -
Arizona State University
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