Arianna Andrews
Hand Surgery Associates PC
Citrus Heights,CA
7
years of professional experience
Detail-oriented Receptionist/Referral Coordinator with experience in patient check-in, appointment scheduling, insurance verification, and multi-line phone support. Known for strong organization, time management, and accurate data entry in fast-paced office settings.
Work History
Receptionist/ Referral Coordinator
3 Years 4 Months- Answered multi-line phones, routed inquiries, and relayed messages to clinical staff promptly.
- Managed patient check-in and check-out, confirming demographics, insurance details, and visit documentation.
- Scheduled appointments, follow-ups, and surgical consultations while maintaining accurate provider calendars.
- Verified insurance eligibility and collected copayments using practice billing procedures.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Reviewed referral requests for required authorizations, diagnostics, and supporting medical records.
- Maintained accurate records in electronic systems, tracking referral progress and follow-up actions.
Medical Assistant Extern
1 Month- Obtained vital signs and updated intake forms before urogynecologic examinations.
- Prepared exam rooms, instruments, and supplies for pelvic and office procedures.
- Assisted providers during urogynecologic evaluations, testing, and minor procedures.
- Documented patient histories and medication lists in electronic medical records with accuracy.
Courtesy Clerk
2 Years 3 Months- Assisted customers with carry-out service, bagging, and locating merchandise across store departments.
- Retrieved carts and maintained parking lot organization to support smooth front-end operations.
- Cleaned spills, debris, and checkout areas to uphold safety and store standards.
- Restocked bags, paper goods, and front-end supplies to prevent service interruptions.
- Supported cashiers during busy periods by organizing lanes and clearing checkout stations.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
Education
Medical Assistant - Medical
- Honor Roll
- 3.61 GPA
Skills
Appointment scheduling
Telephone skills
Telephone communication
Data entry
Clerical support
Administrative support
Office administration
Customer and client relations
Front desk coordination
Administrative tasks
Typing accuracy
Phone etiquette
Timeline
Receptionist/ Referral Coordinator
Hand Surgery Associates PC
06.2023 - CurrentRead More
Medical Assistant Extern
Urogynecology Consultants
11.2022 - 12.2022Read More
Courtesy Clerk
Safeway
10.2019 - 01.2022Read More
Carrington College
Medical Assistant from Medical
Read More