Shelby Smart
Henagar,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Store Manager
Jenkins Cattle Con
Henagar, AL
08.2023 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Horse Back Camp Manager
Camp Skyline
Mentone, AL
05.2023 - Current
- Improved camper satisfaction by implementing creative and engaging activities tailored to their interests.
- Streamlined camp operations for increased efficiency by optimizing staff schedules and resource allocation.
- Enhanced safety measures, leading to a reduction in accidents and injuries through regular risk assessments and staff training.
- Developed strong relationships with parents and guardians, addressing concerns promptly and ensuring open communication.
- Mentored junior staff members to enhance their skills, fostering professional development opportunities within the organization.
- Maintained up-to-date knowledge of relevant regulations and compliance requirements, guaranteeing adherence to established guidelines throughout all aspects of camp management.
- Hired, disciplined and managed 15 camp staff members.
Food Safety Supervisor
Koch Foods
Collinsville, AL
08.2022 - 12.2022
- Led development, training and maintenance of plant quality and food safety programs.
- Stayed up to date on current and proposed changes to [Type] standards and maintained all internal SOPs, training documentation and records.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Housekeeper
Camp Laney
Mentone, AL
03.2022 - 08.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Service Technician
Koch Foods
Ider, AL
02.2021 - 03.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used coordination and planning skills to achieve results according to schedule.
Substitute Teacher
Jackson County Board Of Education
01.2021 - 02.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Waitress
Jeffersons
06.2020 - 12.2020
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
Waitress/Cashier
Mud Creek BBQ
02.2018 - 07.2019
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
Crew Member
McDonalds
06.2017 - 01.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Education
Four Years of General Studies Focused On Nursing - Nursing
Northeast Alabama Community College
Rainsville, ALOne Year of General Studies in Nursing - Nursing
Jacksonville State University
Jacksonville, ALSkills
- Service reports
- Hand tool knowledge
- Safety standards and protocols
- Blood and Fat Sample Collection
- Dependable and Responsible
- Type or edit your skills here
- Payroll Management
- Project Management
- Shift Scheduling
- POS Systems
- Operations Management
- Retail Inventory Management
- Work Planning and Prioritization
- Sales Analysis
- Vendor Management
- Advertising and marketing
Timeline
Store Manager
Jenkins Cattle Con
08.2023 - Current
Horse Back Camp Manager
Camp Skyline
05.2023 - Current
Food Safety Supervisor
Koch Foods
08.2022 - 12.2022
Housekeeper
Camp Laney
03.2022 - 08.2022
Service Technician
Koch Foods
02.2021 - 03.2022
Substitute Teacher
Jackson County Board Of Education
01.2021 - 02.2021
Waitress
Jeffersons
06.2020 - 12.2020
Waitress/Cashier
Mud Creek BBQ
02.2018 - 07.2019
Crew Member
McDonalds
06.2017 - 01.2018
Four Years of General Studies Focused On Nursing - Nursing
Northeast Alabama Community College
One Year of General Studies in Nursing - Nursing
Jacksonville State University