Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Shelby Smith

Shreveport,LA

Summary

Hardworking high school student with restaurant experience, strong teamwork skills, and a commitment to community service. Dedicated student-athlete for two years, with a proven ability to balance academics, work, and sports. Ready to bring a strong work ethic and leadership to college life.

Overview

2
2
years of professional experience

Work History

Host, Togo, server

Crawdaddy's Kitchen
Shreveport, Louisiana
01.2025 - Current
  • Greeted and seated guests as soon as possible.
  • Managed the reservation system to optimize seating efficiency.
  • Provided menus and explained daily specials to customers.
  • Provided excellent customer service to enhance dining experiences.
  • Took orders accurately and communicated them to kitchen staff.
  • Trained new hosts on customer service standards and restaurant procedures.

Host

Silver Star Grille
Shreveport, Louisiana
03.2024 - 12.2024
  • I managed guest reservations and seating arrangements for a high-volume restaurant, ensuring accurate wait times.
  • Collaborated with kitchen and service staff to optimize communication and improve guest satisfaction.
  • Resolved customer complaints promptly, maintaining a calm and professional demeanor.
  • Greeted guests warmly and provided excellent customer service at the entrance.

Education

High School Diploma -

Caddo Virtual Academy
Shreveport, LA
05-2026

C.E. Byrd High School
Shreveport, LA

Skills

  • Customer service
  • Communication skills
  • Training new staff
  • Multitasking proficiency
  • Telephone reception
  • Workflow optimization
  • Sales strategies
  • Hospitality and accommodation
  • Phone etiquette
  • Effective customer upselling

Affiliations

  • Love working out
  • Love reading
  • A part of Astra Club for 3 years
  • A part of FCA for 1 year
  • A part of Community works for 2 years

Accomplishments

  • Attended and received a certificate from National Youth leadership Forum: National Security

Languages

English
Professional

References

References available upon request.

Timeline

Host, Togo, server

Crawdaddy's Kitchen
01.2025 - Current

Host

Silver Star Grille
03.2024 - 12.2024

High School Diploma -

Caddo Virtual Academy

C.E. Byrd High School

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