Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shelby Stiens

Alexandria,VA

Summary

Bilingual Human Resources Generalist with 4+ years of experience. Able to effectively communicate with a diverse workforce and resolve complex HR issues. Has a proven track record of achieving desired results in employee relations, recruitment, and performance management. Committed to enabling a company to utilize its most valuable asset- its people.

Overview

5
5
years of professional experience

Work History

Talent & Culture Manager

Fairmont Washington D.C., Georgetown
09.2023 - Current
  • Managed staff of 250: full-cycle recruiting, onboarding, and offboarding
  • HRIS management and pre-payroll checks (Dayforce)
  • Led performance management and employee relations
  • Built partnerships with local universities and organizations and led DEI initiatives
  • Developed employee engagement programs, boosting retention
  • Increased audit score by 20%
  • Contributed to Top Workplace recognition (2023, 2024)
  • Oversaw staff training, benefits administration, and workers' compensation
  • Led sustainability and health & safety efforts

Human Resources Generalist

Turnberry
11.2022 - Current
  • Managed HR for 4 hotels, 200 employees
  • Led end-to-end recruitment, reducing time-to-fill; secured top-tier talent.
  • Orchestrated seamless onboarding, bolstering new hire integration.
  • Efficiently managed workers' comp claims, ensured compliance, reduced costs.
  • Administered payroll and HRIS via ADP, ensuring accuracy and timeliness.
  • Optimized benefits administration, streamlined enrollment procedures.
  • Key role in Marriott, Hilton Brand audits; maintained brand compliance.
  • Conducted impactful staff, manager training programs; improved performance.
  • Curated engaging employee incentives, fostering motivation and collaboration.

Human Resources Generalist

Moxy Hotels
05.2022 - 10.2022
  • Managed HR for 150 employees, overseeing Paylocity payroll and HRIS.
  • Successfully orchestrated employee incentives and events; boosted morale.
  • Led end-to-end recruitment, reducing time-to-fill; secured top-tier talent.
  • Led workers' compensation administration, collaborated with insurers.
  • Oversaw comprehensive onboarding initiatives; accelerated integration.
  • Handled progressive discipline and termination processes; upheld policies.
  • Developed and updated HR policies; ensured organizational compliance.
  • Addressed employee relations; mediated conflicts, promoted harmony.


Human Resources Representative

The Bastion Collection
06.2021 - 05.2022
  • Sole HR rep for 3 locations, 100+ employees; emphasized quality recruitment.
  • Led end-to-end recruitment, reducing time-to-fill; secured top-tier talent.
  • Managed complex workers' comp claims, ensured timely resolutions.
  • Coordinated J-1 internship program; facilitated international talent acquisition.
  • Administered Harri for time, attendance; maintained precise payroll.
  • Led progressive discipline, termination; adhered to legal standards.
  • Oversaw comprehensive benefits administration, seamless enrollment.
  • Resolved employee relations issues, fostering positive interactions.

HR/Administrative Assistant

Biscayne Yacht Club
04.2020 - 06.2021
  • Provided admin support for 150 employees, 2,000 members.
  • Championed employee recognition programs; nurtured appreciation.
  • Handled member, employee inquiries; demonstrated strong communication.
  • Contributed to recruiting, onboarding, and benefits coordination.
  • Assisted with Paylocity payroll; ensured accurate compensation.

Academic Coordinator

UCEDA SCHOOL OF BOCA RATON INC
04.2019 - 04.2020
  • Supervised 12 teachers, facilitated professional growth.
  • Managed Quickbooks payroll; ensured punctual compensation.
  • Designed student, employee incentive programs; drove engagement.
  • Led recruitment efforts, aligned with educational philosophy.
  • Resolved employee, student complaints; promoted a harmonious environment.
  • Conducted survey analyses, quality assessments; drove improvements.
  • Facilitated staff training; enhanced teaching tools.
  • Provided personalized student advising, supporting academic success.

Education

Bachelor of Arts -

Salisbury University
Salisbury, MD

Skills

  • HRIS Management (ADP, Paylocity, Quickbooks, Premier Payroll)
  • Recruitment and Onboarding
  • Employee Relations
  • Payroll Processing
  • Benefits Administration
  • Workers' Compensation
  • Policy Development
  • Staff Training
  • Progressive Discipline and Terminations
  • Event Coordination
  • FMLA
  • Diversity and Inclusion

Languages

Spanish
Native or Bilingual

Timeline

Talent & Culture Manager

Fairmont Washington D.C., Georgetown
09.2023 - Current

Human Resources Generalist

Turnberry
11.2022 - Current

Human Resources Generalist

Moxy Hotels
05.2022 - 10.2022

Human Resources Representative

The Bastion Collection
06.2021 - 05.2022

HR/Administrative Assistant

Biscayne Yacht Club
04.2020 - 06.2021

Academic Coordinator

UCEDA SCHOOL OF BOCA RATON INC
04.2019 - 04.2020

Bachelor of Arts -

Salisbury University
Shelby Stiens