Shelby Sulpazo

• Answer and redirect incoming phone calls for HR office.
• Answer incoming emails
• Create a welcoming environment and greet those that come to the office.
• Ensure paperwork is complete and submitted in a timely manner.
• Upload documents to employees' files using Banner
• Complete hiring documents in Dynamic Forms
• Search hiring proposals using eJobs and eContracts to ensure that employees have signed their contracts
• Upload the required hiring documents to eJobs
• Complete verbal and written verifications of employment

This role included:

• Creating the schedule for the store and ensuring that it was submitted on time using Kronos. This includes team members in multiple different work centers

• Sorting through applications and sourcing the candidates that are best suited for the hiring needs
• Scheduling interviews for potential candidates
• Leading orientations for new team members in the store
• During these orientations I maintain I-9 compliance and insure that all the information is in the system to complete the onboarding process. I have maintained green metrics with a 100% I-9 compliance score
• In these orientations I inform team members about policies and benefit information and help answer any questions the new team member may have about employment
• Pulling daily reporting and ensuring that all payroll is correct and submitted on time
• Pulling compliance reporting and ensuring that team members are abiding to the Tennessee State Labor Laws
• If team members do go into compliance I have conversations with them and explain the policies to them to make sure that they are taking timely breaks
• Helping employees navigate the leave process using Leave Pro, ensuring that they have submitted the required paperwork
• Completing team member terminations as needed and ensuring that they are in the system on time
• Consistently staying informed on all of Target's policies and keeping my team informed on any changes
• Trained in the cash office, handling the money in the store to complete the deposit
• Planning Diversity and Inclusion events monthly
• Staying up to date and pulling resources to educate the team on different cultures
• Maintaining the office space and break room to ensure cleanliness for the team
• Making an effort to get to know each and every one of my team members and create a safe space where they feel comfortable to come to me with any problems they may encounter

• Created a fun and interactive environment planning activities that both entertained and stimulated campers
• Successfully used conflict resolution skills to address problems between campers and prevent escalation
• Collaborated with four other leaders to maintain a safe and fun environment for campers from ages 5-12

• Effectively interacted with infants and educated toddlers working towards specific milestones
• Created a safe and nurturing childcare environment for children ranging from 3 months to 4 years old
• Clearly communicated and coordinated with parents to understand each child's specific needs and desires

• Actively stayed informed about prices, facility features, events, pool schedules, and rentals
• Meticulously handled eTrak system transactions to ensure seamless and accurate cash flow
• Anticipated costumer needs and provided them with high quality service to ensure costumer satisfaction