Shelby Tonti
Hickory,PA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
23
23
years of professional experience
4
4
Certification
Work History
Store Manager
Family Dollar
08.2025 - Current
- Managed daily operational activities to maintain compliance with established company standards.
- Facilitated onboarding and development of new employees to enhance team performance and growth.
- Executed strategic visual merchandising plans to optimize store aesthetics and attract potential buyers.
- Conducted regular inventory checks to maintain optimal product availability.
- Directed inventory control initiatives to minimize costs and fulfill customer demand effectively.
- Drove sales performance improvements, elevating store from negative 67% to positive 26% year-over-year. Strategically positioned store to project a positive 22% year-end growth. Maintained consistent ranking within top three stores for monthly sales growth in the district.
- Implemented strategic merchandising techniques to optimize store displays and improve customer experience.
- Developed and launched targeted promotional strategies aimed at increasing store visitation during key seasonal events and product introductions.
- Directed inventory control and cash management processes to ensure efficient store operations.
- Supported recruitment and onboarding initiatives to enhance team performance and integration.
Gig Driver
Uber
01.2022 - 07.2025
- Secured high-priority order fulfillment with a 93% rate as a Teal Pro Driver.
- Achieved a high volume of deliveries exceeding 200 units since commencement in late July.
Assistant Manager
Circle K
02.2024 - 03.2025
- Assisted the Store Manager in all store operations, from inventory management to ensuring a clean and organized store environment.
- Supported staff hiring, training, and supervision to ensure excellent customer service and efficient operations.
- Helped maintain financial records, handled cash, and controlled inventory to minimize losses.
IT Consultant
Tech Mahindra Americas
06.2015 - 11.2017
- Achieved client satisfaction by coordinating integration efforts during technical system upgrades.
- Teamed up with technical staff to evaluate system capacities and formulate upgrade plans.
- Developed specifications and created standards to support key client projects.
- Shared insights in discussions while reporting status on enhancements and project timelines.
- Designed comprehensive training programs focused on effective network administration.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Evaluated design and enhancement effectiveness through UAT.
- Managed operations within a multicultural work environment.
- Performed thorough UAT tests in conjunction with VISIONS rollout for NH DMV.
- Organized workshops with business process owners to determine needs for SAP ERP integration in consumer health markets.
- Drafted detailed system requirement specifications across multiple project streams including Government Pricing and O2C Walmart ShilohLive.
- Executed assessments confirming accuracy in transferring legacy records to SAP.
- Created efficient smart forms tailored for order-related documents.
Assistant Payroll Manager
Syndicus
12.2013 - 06.2015
- Delivered subject matter expertise in payroll to aid both management and employees in resolving discrepancies.
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Assessed systems and procedures to uncover control gaps and recommended enhancements.
- Balanced financial records by addressing employee claims and resolving discrepancies.
- Managed weekly union and monthly international payroll cycles effectively.
- Surpassed objectives by prioritizing tasks efficiently and demonstrating excellent work ethic.
- Automated overpayment calculations and employee notifications leveraging Microsoft Access and SAP HCM.
- Ensured compliance with standards through knowledge of regulations, employment law, and tax codes.
Sr. Financial Analyst - PM Real Estate
Crown Castle
12.2003 - 03.2012
- Researched and interpreted RE/LA legal documentation and ensured all contract terms and conditions were accurate in the financial system.
- Ensured accuracy in data integrity reports through diligent review processes.
- Implemented a mentoring program that facilitated quicker assimilation for new analysts.
- Provided valuable forecasting using cutting-edge technology to reduce costs and increase long-term productivity.
- Utilized MRE tool and JDE data to build advanced reporting mechanisms.
- Compiled data to develop detailed spreadsheets identifying trends and creating revenue, profitability and expense forecasts.
Consultant - Controller of Commercial Real Estate
PINNACLE ACCOUNTING & FINANCE
03.2003 - 06.2003
- Enhanced revenue by identifying efficient solutions to sophisticated challenges and harnessing market trends.
- Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Designed targeted training initiatives after identifying workforce deficiencies.
Education
Bachelor Of Arts - Accounting
Chatham College
Pittsburgh06.1999
Skills
Time management
Timeline
Store Manager
Family Dollar
08.2025 - Current
Assistant Manager
Circle K
02.2024 - 03.2025
Gig Driver
Uber
01.2022 - 07.2025
IT Consultant
Tech Mahindra Americas
06.2015 - 11.2017
Assistant Payroll Manager
Syndicus
12.2013 - 06.2015
Sr. Financial Analyst - PM Real Estate
Crown Castle
12.2003 - 03.2012
Consultant - Controller of Commercial Real Estate
PINNACLE ACCOUNTING & FINANCE
03.2003 - 06.2003
Bachelor Of Arts - Accounting
Chatham College