Shelby Tonti

Work History

Uber

01.2022 - Current

Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Demonstrated strong knowledge of geography and local roads for optimal route selection.

Circle K

02.2024 - 03.2025

Assisted the Store Manager in all store operations, from inventory management to ensuring a clean and organized store environment.
Supported staff hiring, training, and supervision to ensure excellent customer service and efficient operations.
Helped maintain financial records, handled cash, and controlled inventory to minimize losses.

Tech Mahindra Americas

06.2015 - 11.2017

Achieved client satisfaction by coordinating integration efforts during technical system upgrades.
Teamed up with technical staff to evaluate system capacities and formulate upgrade plans.
Developed specifications and created standards to support key client projects.
Shared insights in discussions while reporting status on enhancements and project timelines.
Designed comprehensive training programs focused on effective network administration.
Planned and developed interfaces that simplified overall management and offered ease of use.
Evaluated design and enhancement effectiveness through UAT.
Managed operations within a multicultural work environment.
SAP ECC, EDI, PI, CRM, ABAP, NW, BI, FI, HR, CS
Performed thorough UAT tests in conjunction with VISIONS rollout for NH DMV.
Organized workshops with business process owners to determine needs for SAP ERP integration in consumer health markets.
Drafted detailed system requirement specifications across multiple project streams including Government Pricing and O2C Walmart ShilohLive.
Executed assessments confirming accuracy in transferring legacy records to SAP.
Created efficient smart forms tailored for order-related documents.

Syndicus

12.2013 - 06.2015

Delivered subject matter expertise in payroll to aid both management and employees in resolving discrepancies.
Collaborated with human resources personnel to accurately and efficiently track leave time.
Assessed systems and procedures to uncover control gaps and recommended enhancements.
Balanced financial records by addressing employee claims and resolving discrepancies.
Managed weekly union and monthly international payroll cycles effectively.
Surpassed objectives by prioritizing tasks efficiently and demonstrating excellent work ethic.
Automated overpayment calculations and employee notifications leveraging Microsoft Access and SAP HCM.
Ensured compliance with standards through knowledge of regulations, employment law, and tax codes.

PINNACLE ACCOUNTING & FINANCE

03.2013 - 06.2013

Enhanced revenue by identifying efficient solutions to sophisticated challenges and harnessing market trends.
Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
Compiled general ledger entries on short schedule with 100% accuracy.
Designed targeted training initiatives after identifying workforce deficiencies.

Crown Castle

12.2003 - 03.2012

Researched and interpreted RE/LA legal documentation and ensured all contract terms and conditions were accurate in the financial system.
Ensured accuracy in data integrity reports through diligent review processes.
Implemented a mentoring program that facilitated quicker assimilation for new analysts.
Provided valuable forecasting using cutting-edge technology to reduce costs and increase long-term productivity.
Utilized MRE tool and JDE data to build advanced reporting mechanisms.
Compiled data to develop detailed spreadsheets identifying trends and creating revenue, profitability and expense forecasts.