Shelby Tonti

• Assisted the Store Manager in all store operations, from inventory management to ensuring a clean and organized store environment.
• Supported staff hiring, training, and supervision to ensure excellent customer service and efficient operations.
• Helped maintain financial records, handled cash, and controlled inventory to minimize losses.

• Secured high-priority order fulfillment with a 93% rate as a Teal Pro Driver.
• Achieved a high volume of deliveries exceeding 200 units since commencement in late July.

• Achieved client satisfaction by coordinating integration efforts during technical system upgrades.
• Teamed up with technical staff to evaluate system capacities and formulate upgrade plans.
• Developed specifications and created standards to support key client projects.
• Shared insights in discussions while reporting status on enhancements and project timelines.
• Designed comprehensive training programs focused on effective network administration.
• Planned and developed interfaces that simplified overall management and offered ease of use.
• Evaluated design and enhancement effectiveness through UAT.
• Managed operations within a multicultural work environment.
• SAP ECC, EDI, PI, CRM, ABAP, NW, BI, FI, HR, CS
• Performed thorough UAT tests in conjunction with VISIONS rollout for NH DMV.
• Organized workshops with business process owners to determine needs for SAP ERP integration in consumer health markets.
• Drafted detailed system requirement specifications across multiple project streams including Government Pricing and O2C Walmart ShilohLive.
• Executed assessments confirming accuracy in transferring legacy records to SAP.
• Created efficient smart forms tailored for order-related documents.

• Delivered subject matter expertise in payroll to aid both management and employees in resolving discrepancies.
• Collaborated with human resources personnel to accurately and efficiently track leave time.
• Assessed systems and procedures to uncover control gaps and recommended enhancements.
• Balanced financial records by addressing employee claims and resolving discrepancies.
• Managed weekly union and monthly international payroll cycles effectively.
• Surpassed objectives by prioritizing tasks efficiently and demonstrating excellent work ethic.
• Automated overpayment calculations and employee notifications leveraging Microsoft Access and SAP HCM.
• Ensured compliance with standards through knowledge of regulations, employment law, and tax codes.

• Researched and interpreted RE/LA legal documentation and ensured all contract terms and conditions were accurate in the financial system.
• Ensured accuracy in data integrity reports through diligent review processes.
• Implemented a mentoring program that facilitated quicker assimilation for new analysts.
• Provided valuable forecasting using cutting-edge technology to reduce costs and increase long-term productivity.
• Utilized MRE tool and JDE data to build advanced reporting mechanisms.
• Compiled data to develop detailed spreadsheets identifying trends and creating revenue, profitability and expense forecasts.

• Enhanced revenue by identifying efficient solutions to sophisticated challenges and harnessing market trends.
• Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
• Compiled general ledger entries on short schedule with 100% accuracy.
• Designed targeted training initiatives after identifying workforce deficiencies.

Studied abroad January 1998 - London, England