Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Hi, I’m
Shelby Tonti
Hickory,PA
Summary
Overview
22
years of professional experience
4
Certification
Work History
Circle K
Assistant Manager
02.2024 - 03.2025
Job overview
- Assisted the Store Manager in all store operations, from inventory management to ensuring a clean and organized store environment.
- Supported staff hiring, training, and supervision to ensure excellent customer service and efficient operations.
- Helped maintain financial records, handled cash, and controlled inventory to minimize losses.
Uber Eats
Gig Driver
01.2022 - 07.2022
Job overview
- Secured high-priority order fulfillment with a 93% rate as a Teal Pro Driver.
- Achieved a high volume of deliveries exceeding 200 units since commencement in late July.
Tech Mahindra Americas
IT Consultant
06.2015 - 11.2017
Job overview
- Company Overview: Remote
- Achieved client satisfaction by coordinating integration efforts during technical system upgrades.
- Teamed up with technical staff to evaluate system capacities and formulate upgrade plans.
- Developed specifications and created standards to support key client projects.
- Shared insights in discussions while reporting status on enhancements and project timelines.
- Designed comprehensive training programs focused on effective network administration.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Evaluated design and enhancement effectiveness through UAT.
- Managed operations within a multicultural work environment.
- Performed thorough UAT tests in conjunction with VISIONS rollout for NH DMV.
- Organized workshops with business process owners to determine needs for SAP ERP integration in consumer health markets.
- Drafted detailed system requirement specifications across multiple project streams including Government Pricing and O2C Walmart ShilohLive.
- Executed assessments confirming accuracy in transferring legacy records to SAP.
- Created efficient smart forms tailored for order-related documents.
- Remote
Syndicus
Assistant Payroll Manager
12.2013 - 06.2015
Job overview
- Delivered subject matter expertise in payroll to aid both management and employees in resolving discrepancies.
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Assessed systems and procedures to uncover control gaps and recommended enhancements.
- Balanced financial records by addressing employee claims and resolving discrepancies.
- Managed weekly union and monthly international payroll cycles effectively.
- Surpassed objectives by prioritizing tasks efficiently and demonstrating excellent work ethic.
- Automated overpayment calculations and employee notifications leveraging Microsoft Access and SAP HCM.
- Ensured compliance with standards through knowledge of regulations, employment law, and tax codes.
Crown Castle
Sr. Financial Analyst - PM Real Estate
12.2003 - 03.2012
Job overview
- Researched and interpreted RE/LA legal documentation and ensured all contract terms and conditions were accurate in the financial system.
- Ensured accuracy in data integrity reports through diligent review processes.
- Implemented a mentoring program that facilitated quicker assimilation for new analysts.
- Provided valuable forecasting using cutting-edge technology to reduce costs and increase long-term productivity.
- Utilized MRE tool and JDE data to build advanced reporting mechanisms.
- Compiled data to develop detailed spreadsheets identifying trends and creating revenue, profitability and expense forecasts.
PINNACLE ACCOUNTING & FINANCE
Consultant - Controller of Commercial Real Estate
03.2003 - 06.2003
Job overview
- Enhanced revenue by identifying efficient solutions to sophisticated challenges and harnessing market trends.
- Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Designed targeted training initiatives after identifying workforce deficiencies.
Education
Chatham CollegePittsburgh
Bachelor Of Arts from Accounting
06.1999
University Overview
Skills
- Time management
- File organization
- Customer and client relations
- Clerical support
- Critical thinking
- Strong problem solver
- Documentation and recordkeeping
- Office management
- Scheduling and calendar management
- Filing and data archiving
- Invoice processing
- Prioritization
Timeline
Assistant Manager
Circle K
02.2024 - 03.2025
Gig Driver
Uber Eats
01.2022 - 07.2022
IT Consultant
Tech Mahindra Americas
06.2015 - 11.2017
Assistant Payroll Manager
Syndicus
12.2013 - 06.2015
Sr. Financial Analyst - PM Real Estate
Crown Castle
12.2003 - 03.2012
Consultant - Controller of Commercial Real Estate
PINNACLE ACCOUNTING & FINANCE
03.2003 - 06.2003
Chatham College
Bachelor Of Arts from Accounting