Shelby Vosburg
Jacksonville,FL
Overview
4
4
years of professional experience
Work History
Medical Records Review Specialist
Gatheredtable
Jacksonville Beach, Florida
04.2024 - Current
- Review labor and delivery records for potential Gestational Carriers.
- Review prenatal records for potential Gestational Carriers.
- Communicate with collectors to inform them on records missing
- Write summaries to send to surrogacy agencies on the information collected for their potential gestational carriers.
- Create templates for summaries and preliminary letters
- Upload records received via email, fax, and portals for review
Health Unit Coordinator
UF Health Jacksonville
Jacksonville, Florida
01.2023 - 04.2024
- Register patients for triage
- Read and decipher delivery summaries
- Discharge patients from Epic upon discharge from unit
- Arrive patients for inductions and spontaneous deliveries
- Answer call bells for patients on unit
- Communicate with nurses and doctors regarding patients arrival and needs
- Maintain, read, and create medical charts for patients and babies
- Enter charges into Epic upon discharge of patients
Epic Credentialed Trainer
Epic - Baptist Health
Jacksonville, Florida
05.2022 - 08.2022
- Develop and coordinate trainings to help individuals learn company policies & procedures and job tasks.
- Educate end users on the Epic system
- Teach new users how to transition from old system medical records system to Epic
- Manage learning experience consistent with company philosophy and company-wide strategies.
- Produce training materials to engage and educate individuals.
Office Specialist II
Baptist Behavioral Health
Jacksonville, Florida
06.2021 - 08.2022
- Train new team members to Behavioral Health to ensure success in their new role.
- Create work flows for new and current policies.
- Travel to other offices to assist in the training and onboarding of new hires.
- Conduct peer interviews for possible new hires.
- Greet/check in patients as they arrive.
Answer phone calls for all offices on a phone queue. - Assist providers when needed with scheduling and other office needs.
- Schedule appointments.
- Communicate to coworkers in other offices.
- Collect patient copays and post to patient accounts.
Office Specialist I
Baptist Behavioral Health
Jacksonville, FL
08.2020 - 06.2021
- Greet/check in patients as they arrive.
- Answer phone calls for all offices on a phone queue.
- Assist providers when needed with scheduling and other office needs. Schedule appointments.
- Communicate to coworkers in other offices.
- Collect patient copays and post to patient accounts.
Education
Bachelor of Arts - Mass Communications
Piedmont College
Demorest, GA05-2015
Bachelor of Arts - Theatre Arts
Piedmont College
Demorest, GA05-2015
Skills
- Customer Relations
- Management collaboration
- Documentation Management
- Proficient in Microtsoft
- Multitasking
- Effective Communication
- Written Communication
- Problem-Solving
- Time Management
- Time management abilities
- Team building
- Professionalism
- Adaptability
- Attention to Detail
Timeline
Medical Records Review Specialist
Gatheredtable
04.2024 - Current
Health Unit Coordinator
UF Health Jacksonville
01.2023 - 04.2024
Epic Credentialed Trainer
Epic - Baptist Health
05.2022 - 08.2022
Office Specialist II
Baptist Behavioral Health
06.2021 - 08.2022
Office Specialist I
Baptist Behavioral Health
08.2020 - 06.2021
Bachelor of Arts - Mass Communications
Piedmont College
Bachelor of Arts - Theatre Arts
Piedmont College