Shelby Wolf
Kalama,WA
Summary
Dynamic Ophthalmologist Technician with proven expertise at EyeHealth Northwest, excelling in patient preparation and eye medication administration. Recognized for exceptional communication skills and attention to detail, effectively enhancing patient experiences and ensuring seamless operations. Adept at collaborating with healthcare teams to deliver high-quality care and support patient education initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ophthalmologist Technician
EyeHealth Northwest
Portland, OR
04.2023 - Current
Customer Service Representative
Gerber Collision
Renton, WA
02.2023 - 06.2023
- Managing incoming calls
- Customer service inquiries
- Identifying and assessing customer needs to achieve satisfaction
- Maintain customer accounts and record account information
- Coordinate with insurance companies to bring ion vehicles
Ophthalmologist Technician
Washington Retina
Renton, WA
10.2022 - 02.2023
- Preparing the patient to see Attending Physician (preliminary exam, medical history, & testing)
- Preparation of examination and treatment rooms
- Performing basic and routine vision screening examinations
- Administering eye medications
- Maintains stock in exam room in accordance with standard inventory and Physician preferences
- Counsel's patients by transmitting physician's orders, use of drops, contact lenses, drugs, and answer questions about surgery and specialty imagining required/ordered
Barista
Java Jive
SeaTac, WA
05.2022 - 10.2022
- Preparing and serving hot and cold drinks such as coffee, tea, and specialty beverages
- Cleaning and sanitizing work areas, utensils and equipment
- Stocking pastries, cookies etc
- Restocking as needed
- Accurate cash handling and working the register
- Team player and flexible in the work environment
Office Manager
Frog Hollow Corp
South Park, WA
12.2019 - 05.2022
- Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
- Take weekly inventory of 'hot list' of parts
- Answer all emails and incoming phone calls
- Invoicing and payroll
- Ordering all necessary office supplies
Optometrist Technician
Maple Valley Eye Care
Maple Valley, WA
01.2018 - 09.2019
- Record patient medical histories
- Prepare patient for the vision exam
- Assist the doctors with testing procedures
- Pre testing & testing eye function
- Preparing exam rooms
- Cleaning and arranging equipment
Skills
- QuickBooks
- Microsoft Excel
- Microsoft Word
- Customer service
- Vision screening
- Patient preparation
- Eye medication administration
- Equipment maintenance
- Team collaboration
- Communication skills
- Time management
- Problem solving
- Attention to detail
- Patient education
Certification
Food Handler Certification
Timeline
Ophthalmologist Technician
EyeHealth Northwest
04.2023 - Current
Customer Service Representative
Gerber Collision
02.2023 - 06.2023
Ophthalmologist Technician
Washington Retina
10.2022 - 02.2023
Barista
Java Jive
05.2022 - 10.2022
Office Manager
Frog Hollow Corp
12.2019 - 05.2022
Optometrist Technician
Maple Valley Eye Care
01.2018 - 09.2019
Similar Profiles
Kari SmithKari Smith
Dispensing Optician at EyeHealth NorthwestDispensing Optician at EyeHealth Northwest
Leslie RiegerLeslie Rieger
Patient Care Coordinator at EyeHealth NorthwestPatient Care Coordinator at EyeHealth Northwest
Erica RedthunderErica Redthunder
Retina Technician at EyeHealth NorthwestRetina Technician at EyeHealth Northwest
Paul CarlsonPaul Carlson
Criminal Investigator (1811 Series) at Dept. of Veteran AffairsCriminal Investigator (1811 Series) at Dept. of Veteran Affairs
Ashley BottassiAshley Bottassi
Financial Service Specialist at Fibre Federal Credit UnionFinancial Service Specialist at Fibre Federal Credit Union