Shelby Wright
Lebanon,TN
Summary
Results-driven Environmental Health Specialist with experience in environmental health and safety. Successful at developing and managing environmental programs, conducting environmental assessments and educating public on environmental issues. Possesses excellent communication and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Front Office Team Leader
Century Farms Dental
12.2023 - Current
- Resolved guest issues professionally, maintaining a high level of customer satisfaction despite challenges.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Front Office Assistant
Castle Dental, Smile Brands
08.2022 - 12.2023
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
Sales Associate
Red Carpet Liquor Store
05.2021 - 08.2022
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Environmental Health Specialist
State Of Tennessee Department Of Health
12.2001 - 07.2020
- Reduced the risk of disease transmission through the investigation and management of outbreaks, working closely with healthcare providers and other stakeholders.
- Attended court cases and provided evidence in court.
- Promoted public awareness on environmental health issues by delivering educational presentations at community events and workshops.
- Streamlined inspection processes by implementing efficient data collection techniques and utilizing advanced technology for analysis.
- Protected public safety by conducting regular inspections of food facilities and ensuring compliance with local health regulations.
Chemistry Lab Technician
Test America
06.2000 - 12.2001
- Ensured timely completion of projects by effectively prioritizing tasks and managing time efficiently.
- Enhanced laboratory efficiency by implementing and maintaining proper calibration of analytical instruments.
- Delivered consistent, high-quality results by following established standard operating procedures during all phases of experimentation.
Education
Bachelor of Science - Agriculture
Tennessee Technological University
Cookeville, TN05.2000
Skills
- Emergency Response Planning
- Multitasking Abilities
- Environmental Compliance
- Food Safety Evaluation
- Epidemiology knowledge
- Sanitation Inspection
Timeline
Front Office Team Leader
Century Farms Dental
12.2023 - Current
Front Office Assistant
Castle Dental, Smile Brands
08.2022 - 12.2023
Sales Associate
Red Carpet Liquor Store
05.2021 - 08.2022
Environmental Health Specialist
State Of Tennessee Department Of Health
12.2001 - 07.2020
Chemistry Lab Technician
Test America
06.2000 - 12.2001
Bachelor of Science - Agriculture
Tennessee Technological University
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