Shelby Wu
Las Vegas
Summary
I am a highly motivated, hard-working, and driven small business owner as of right now with excellent business acumen, creativity, and leadership skills. Although I have been honing my skills in many different fields, I aim to change the world with more innovative medicine practice as my personal goal. I demonstrate strong engagement and problem solving skills dedicated to the field I want to be in.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Small Business Owner
Blind Box Basement
01.2025 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Worked with clients/ customers to satisfy their purchasing wants regarding the business.
Barista
Tous Les Jours
05.2024 - 08.2024
- Operated cash registers to process customer payments.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Adhered to health department regulations concerning sanitation standards.
- Provided excellent customer service by responding to inquires quickly and professionally.
- Prepared and served a variety of coffee drinks adhering to specific recipes and presentation standards
Volunteer
Asian Pacific Islander Community Leadership
08.2021 - 05.2024
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Represented organization positively and professionally while providing community with much-needed services.
- Facilitated community outreach to expand participation and support.
Lifeguard
Cowabunga Waterpark
05.2023 - 09.2023
- Took intensive medical training each week to prepare for any dangerous real life situation of another person.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Enforced all safety regulations and posted rules for patrons.
- Provided first aid care to injured patrons before paramedics arrived on scene.
Volunteer
Greek Orthodox Church Of Holy Cross
01.2021 - 11.2022
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Assisted in serving food
- Organized ticket entrances and guiding people to where they want to go.
Education
Bachelor of Science - Biochemistry
University of Nevada, Las Vegas
Las Vegas, Nevada05.2028
Skills
- Team Collaboration
- Multitasking and organization
- Problem-Solving
- Leadership
- Speaking
- Presentation
- Planning and execution
Accomplishments
- Recognized by hard work and dedication skills.
- Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
- Improved customer satisfaction by resolving issues in a timely manner.
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Perinatal Care - Assisted physicians in focus studies in prenatal care. Performed basic physical assessments of newborns and infants.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Supervised 100+ volunteers and coordinated placement based on department needs and volunteers skills.
Awards/ Accomplishments
- Regional Training Conference Winner x2
- We the people team finalist
- Research Symposium finalist
- UTA for a biology lab
Certification
- Licensed Nursing Assistant
- Small Business Owner, @BlindBox_Basement
Languages
English
Native or Bilingual
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional Working
Spanish
Limited Working
Timeline
Small Business Owner
Blind Box Basement
01.2025 - Current
Barista
Tous Les Jours
05.2024 - 08.2024
Lifeguard
Cowabunga Waterpark
05.2023 - 09.2023
Volunteer
Asian Pacific Islander Community Leadership
08.2021 - 05.2024
Volunteer
Greek Orthodox Church Of Holy Cross
01.2021 - 11.2022
Bachelor of Science - Biochemistry
University of Nevada, Las Vegas
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