Shelby R. Jackson
Store Manager
Columbus,IN
Summary
Focused Sales Consultant well-known for providing tailored product demonstrations to customers. Detailed and quick-paced and a true team player. Pursuing a new sales-driven role where hard work and dedication will be highly valued. Self-motivated inside sales representative with excellent verbal and written communications skills and strong computer and customer retention management experience.
Overview
9
9
years of professional experience
Work History
Store Manager
American Rental
Seymour, IN
08.2021 - Current
- Reviewed and monitored scheduling, purchases and other expenses to maintain budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Sales Consultant
P4 Automotive Group
Columbus, Indiana
09.2016 - 08.2021
- Demonstrate products to show potential customers benefits, advantages and encourage purchases of new and pre-enjoyed vehicles
- Processed financing applications Established new customer accounts through perseverance, dedication, continuous customer referrals
- Identify customer needs, develop sales strategies, negotiate and close profitable projects with a 86% success rate
- Maintained a customer base of over 600 clients nationwide
- Build relationships with customers and the community to establish long-term business growth
- Provided the company team with viable customer feedback, helped guide the team for both personal and company wide success, & set company and personal goals both daily and long term.
Program Manager
Developmental Services Inc
Columbus, IN
09.2014 - 09.2016
- Developed and administered project budgets
- Devised tools and benchmarks to improve performance and keep teams on task
- Established team priorities, maintained schedules and monitored performance
- Delivered in-home care to disabled children and adults
- Administered medication as directed by the physician
- Ensured safety and well-being of each patient in alignment with the care plan
- Maintained a clean, safe and well-organized patient environment
- Transported clients to medical appointments and other errands
- Supervised daily activities and provided assistance when needed
- Skillfully developed departmental goals, objectives, standards of performance, policies, and procedures
- Maintained contact with patients, physicians, specialists and case management
- Developed caring, respectful, trusting, long term relationships with patients to help provide the patient the best care available.
Child Caregiver
Child Care Provider, Total Fitness of Columbus
Columbus, IN
08.2012 - 08.2014
- Consistently received positive feedback from guests on performance reviews
- Managed and reviewed filing and office systems
- Made nutritious lunches/ snacks for the children
- Provided safe and healthy child care supervision for a variety of ages
- Open and closing procedures for the child care center
- Maintained, sanitization and organization needs of the facility
- Provided positive feedback to children and communicated needs of the child to the parent when needed.
Education
High School Diploma -
Columbus Signature Academy
Skills
Sales and marketingundefined
Timeline
Store Manager
American Rental
08.2021 - Current
Sales Consultant
P4 Automotive Group
09.2016 - 08.2021
Program Manager
Developmental Services Inc
09.2014 - 09.2016
Child Caregiver
Child Care Provider, Total Fitness of Columbus
08.2012 - 08.2014
High School Diploma -
Columbus Signature Academy
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