SHELDON CHARLES
Operations Management
Trenton, ,United States
Summary
Data driven and accustomed to overseeing operations with strong attention to detail. Obsessed with owning responsibilities. High learning aptitude for new skills/functions. History of meeting demanding objectives by utilizing resources and continuously improving processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Area Manager
The Estée Lauder Companies Inc
Bristol, PA
04.2020 - Current
- Responsible for 40+employees in a multifunctional area tasked with supporting delivery of $220 million+ in revenue monthly
- Transformed underperforming employees into productive assets
- Managed inventory and reduced area shrinkage by 20% through detailed monitoring of daily operations and process improvements
- Managed small to mid-scale safety centric and productivity projects involving all cross functional departments
- Supported directors on various Lean Six Sigma projects to gain upstream knowledge of the supply chain
- Built reports on excel from mass database and create digestible visualization through pivots and
- Collaborated with senior leadership to lead Inclusion Diversity & Equity programs presented findings with NA and APAC executives
- Forecast labor allocation based on pending workload
- Continuously improved area by owning 5s and Kaizen projects
Receiving Supervisor
The Estée Lauder Companies Inc
Bristol, PA
08.2019 - 04.2020
- Developed international SKU tracker linking internal and external data sources to physical trailers. Reduced email traffic by 40% and increased international receipt throughput by 30%
- Selected by senior leadership to visit Canadian plant to learn new WMS system. Led Go-Live sessions.
- Streamlined receipt process flow. Realized a 35% increase in domestic receipt productivity and accuracy.10% labor savings observed
- Conducted employee training and onboarding processes with strategic goals in mind.
- Managed inventory levels by reviewing capacity reports daily to pinpoint quick wins
- Prepared incident reports and gathered data when accidents occurred on receiving floor
- Coordinated warehouse organization scheme and product placements.
Operations Supervisor
Penske Logistics
Swedesboro, NJ
02.2019 - 08.2019
- Relied on the DMAIC to process deliver exceptional service during slow season
- High-volume environment that regularly received and sort 1 million+ pieces daily
- Eliminated travel waste by continuously improving physical flow
- Gained management’s buy-in and created SOPs resulting in 10% productivity increase
Training Manager
Penske Truck Leasing, SHELDON CHARLES
Bensalem, PA
06.2017 - 02.2019
- Grew revenue by 30% by implementing pricing strategies
- Manage a fleet of 75+ by working closely with internal service department and vendors on a regional level
- Contributed to district market value by recommending new operating sites to senior leadership
- Achieved recognition for legendary customer service and sales competitions
- Conducted orientation sessions and organized on-the-job training for new hires.
Education
Bachelors of Science - Business Marketing
The College of New Jersey
Skills
People Management
Data Analysis
Project Management
Lean Six Sigma Processes
Continuous Improvement
Inventory Management
Certification
Lean Six Sigma Green Belt (ICGB)- Drexel University
Hobbies
- Recently became obsessed with all things photography
- Average at most sport but really love Basketball
- Exploring Caribbean countries
Timeline
Area Manager
The Estée Lauder Companies Inc
04.2020 - Current
Receiving Supervisor
The Estée Lauder Companies Inc
08.2019 - 04.2020
Operations Supervisor
Penske Logistics
02.2019 - 08.2019
Training Manager
Penske Truck Leasing, SHELDON CHARLES
06.2017 - 02.2019
Bachelors of Science - Business Marketing
The College of New Jersey