Sheldrick Berry
Atlanta,GA
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
12
12
years of professional experience
Work History
Community Manager
TWG Management
07.2023 - Current
- Budget planning and management, advertising, property viewings, tenant interviews, credit checks, setting rental rates, income and expense management, financial reports, rent collection, late payments, evictions, maintenance supervision, resident complaints resolution.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
Community Manager
Integral Property Management
03.2022 - 07.2023
- Budget planning and management, advertising, property viewings, tenant interviews, credit checks, setting rental rates, income and expense management, financial reports, rent collection, late payments, evictions, maintenance supervision, property complaints resolution.
Assistant Property Manager
Lincoln Property Management
09.2020 - 03.2022
- Operated accounting software, accepted rental payments, recorded transactions, assisted lease transactions, maintained commission sheets, provided clerical assistance, prepared accounting notices, resolved vendor disputes.
Assistant Property Manager/ Leasing
Grail Management Group
12.2016 - 09.2020
- Posted and collected rents, approved leases, coordinated maintenance, scheduled contractors, assisted with rent deposits, conducted inspections, exceeded sales goals, prepared month-end reports.
Leasing Manager
Waypoint Residential
11.2012 - 12.2016
- Led a team of leasing consultants, assisted prospective residents, scheduled contractors, assisted with rent deposits, conducted inspections, exceeded sales goals.
Education
Bachelors of Science - Business Management
Voorhees College
01.1995
Skills
- Community Engagement
- Tenant and eviction laws
- Daily Operations Management
- Property Inspections
- Staff Training
- Employee Performance Management
- Financial budgeting and reporting
- Operations Management
- MS Office Suite
- Property tours and inspections
- Vendor Management
- Leasing and sales
- Conflict handling
- Maintenance Oversight
- Schedule Planning
- Payment Processing
- Database Management
- Staff Management
- CRM Software
- Contract Negotiation
- Workplace Safety
- Promotional planning
- Decision-Making
- Fair housing mandates
- Critical Thinking
- Data Entry
- Relationship Building
- Multi-family property management
Timeline
Community Manager
TWG Management
07.2023 - Current
Community Manager
Integral Property Management
03.2022 - 07.2023
Assistant Property Manager
Lincoln Property Management
09.2020 - 03.2022
Assistant Property Manager/ Leasing
Grail Management Group
12.2016 - 09.2020
Leasing Manager
Waypoint Residential
11.2012 - 12.2016
Bachelors of Science - Business Management
Voorhees College
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