Sheleack Trice
Renton
Summary
Dedicated human services professional with experience supporting individuals with special needs through tailored programs. Skilled in fostering growth and independence while collaborating with educators and families to achieve IEP goals. Committed to enhancing community well-being and empowering those who cannot advocate for themselves.
Overview
9
9
years of professional experience
Work History
ABA Paraprofessional
Amergis
Mountlake Terrace
01.2025 - Current
- Supported students in developing social and behavioral skills through individualized programs.
- Collaborated with teachers to implement effective teaching strategies and interventions.
- Documented student progress and behaviors using data tracking systems.
- Participated in team meetings to discuss student goals and intervention plans.
- Transported clients to various locations as needed for appointments and activities.
Paraprofessional
Gersh Autism Academy School
Issaquah
01.2023 - 01.2025
- Supervise students both in a classroom and outside the classroom such as outings events or assistance with vocational/job training.
- Help minimize classroom disruption and provide an encouraging environment.
- Assist teachers in tracking a student's yearly progress and create reports to share with their parents.
- Helping students with IEP goals or accomplishments, prepping students for high school graduation or college.
Shift Lead
CSR Banfield Pet Hospital
Lynnwood
01.2019 - 12.2023
- Managed client and pet flow to ensure superior care and maximize service efficiency.
- Oversaw employee performance, conducted reviews, and provided feedback to management and team members.
- Assigned duties to employees based on skills and roles to optimize team performance.
- Problem solving skills-Demonstrates a strong ability to identify, analyze and solve problems.
- Ensured timely review of medical records and cleanliness of the hospital to maintain standards of patient care.
- Scheduling future appointments with the ability to multi-task. Manages multiple tasks at one time.
- Recruited new clients through targeted promotion of hospital services.
Customer Service Representative
Northwest Center
Burien
01.2017 - 12.2020
- Maintain a high level of 5-star customer service and professional to a wide range of customers.
- Handled over 50 incoming calls daily, coordinating donation pickups for Big Blue Truck.
- Clarified inquiries to determine caller needs and provided appropriate resources or transferred to relevant departments.
- Respond to all incoming emails from e-picks regarding donation pickup and questions.
- Maintained accurate records of drivers' paperwork and daily operations.
Education
RBT/Paraprofessional - RBT
Gersh Autism School
Issaquah, WA06-2026
A.A.S. - Chemical Dependency
Highline Community College
Des Moines, WA06-2020
AAS - Human Services
Highline Community College
Des Moines, WA06-2020
Skills
- Applied Behavior Analysis
- Autism Experience
- Behavior Management
- Special Education
- Developmental Disabilities Experience
- Case Management
- Data Collection
- Special Needs
- Social Work
- Teaching
- Teamwork
- Client Interaction
- Leadership
- Organization
- Problem solving
- Animal Behavior
Willing To Relocate
Within the United States
Timeline
ABA Paraprofessional
Amergis
01.2025 - Current
Paraprofessional
Gersh Autism Academy School
01.2023 - 01.2025
Shift Lead
CSR Banfield Pet Hospital
01.2019 - 12.2023
Customer Service Representative
Northwest Center
01.2017 - 12.2020
RBT/Paraprofessional - RBT
Gersh Autism School
A.A.S. - Chemical Dependency
Highline Community College
AAS - Human Services
Highline Community College