Shelia Rose
Baltimore,MD
Summary
Dynamic learning ambassador adept in training facilitation and educational material development. Proven ability to enhance learning initiatives through clear communication and customer relationship management.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Associate 1/Learning Ambassador
Amazon
Baltimore, Maryland
11.2020 - 05.2025
- Supported learning initiatives by facilitating interactive training sessions for new employees.
- Collaborated with team members to develop engaging educational materials for training programs.
- Participated in feedback sessions to improve learning content and delivery methods.
- Assisted colleagues in understanding company policies and procedures through clear communication.
- Communicated regularly with instructors regarding any changes or updates required in course content.
- Conducted one-on-one or group tutorials for students who needed extra help with assignments.
Certified Nursing Assistant/Certified Medication Aide
Bluementhal Jewish Nursing Rehabilition
Greensboro, North Carolina
01.2014 - 11.2014
- Assisted residents with daily living activities and personal care routines.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for residents and staff.
- Provided emotional support and companionship to enhance resident well-being.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Turned and reposition residents using proper body mechanics to prevent pressure ulcers.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Medication Aide
Woodland Assisted Living
Greensboro, North Carolina
11.2011 - 11.2012
- Administered medications according to prescribed schedules and resident needs.
- Monitored residents for adverse reactions and reported changes promptly.
- Documented medication administration accurately in resident health records.
- Collaborated with nursing staff to ensure medication compliance and safety.
- Participated in training sessions to enhance knowledge of medication protocols.
- Supported residents with daily living activities while respecting their dignity.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
Education
High School Diploma -
Whiteville High School
Whiteville, NC06-1990
Associate of Arts
Guilford Technical Community College
Jamestown, North Carolina, NCSkills
- Training facilitation
- Educational material development
- Learning content improvement
- Clear communication
- Tutorial assistance
- Customer relationship management
Certification
Certified Nursing Assisted
Affiliations
Interests in learning more about AI system. Volunteering for people with special needs.
Timeline
Associate 1/Learning Ambassador
Amazon
11.2020 - 05.2025
Certified Nursing Assistant/Certified Medication Aide
Bluementhal Jewish Nursing Rehabilition
01.2014 - 11.2014
Medication Aide
Woodland Assisted Living
11.2011 - 11.2012
High School Diploma -
Whiteville High School
Associate of Arts
Guilford Technical Community College