Shelisa Williams
Columbus,OH
Summary
I have awards and certificates throughout Columbus for my ability to work, collaborate, help, volunteering and strengthening families. I am over achiever, very outgoing, passionate about helping others. I am a well rounded person who enjoys life and interactions and my ability to help make things great.
Overview
2006
2006
years of professional experience
Work History
Front End Associate
Walmart
Columbus, OH
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Answered questions about store policies and addressed customer concerns.
- Gathered shopping baskets and carts and relocated to designated areas.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Collaborated with cross-functional teams to ensure seamless integration of front-end designs with back-end functionality.
- Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
- Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
- Ensured pricing accuracy, regularly checking and updating price tags and promotional signage.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
- Boosted customer loyalty, remembering regular customers' names and preferences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier
Ryan's Steakhouse
Columbus, OH
07.2005 - 01.2006
- Checking out customer, seating customer, counting money, cleaning up and buffet prep.
- Working with kids
Education
High school diploma - All college prep
Callaway High School
Jackson, MS06.1997
Skills
- Filing, Computer work, planning and organizing
- Experience with Children
- Childcare
- Toddler Care
- Tutoring
- Infant Care
- Teaching
Awards
Neighborhood Leadership Academy, April 2018, Working with adults on how to build leadership, collaboration on how to provide and improve our community. Community beautification, providing safe routes to school, Suicide prevention overview on ways to help kids, adults deal with everyday life experiences.
Affiliations
WeareLinden, Area Commission, Ohio Safety,
Assessments
- Data Entry — Proficient
- July 2020
- Entering data quickly and accurately.
- Full results: Proficient
- Customer Focus & Orientation — Familiar
- Responding to customer situations with sensitivity.
- Full results: Familiar
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Cashier
Ryan's Steakhouse
07.2005 - 01.2006
High school diploma - All college prep
Callaway High School
Front End Associate
Walmart