Shelise V. Wongus
Philadelphia,PA
Summary
Health Navigator collaborates with members of health care team to develop medically appropriate and cost effective care initiatives to assess and coordinate chronic disease care management for patient population. Strong analytical and data management skills to exercise clinical judgment in interactions with physicians, payers, patients and families. More than 10 years of Navigation experience, and working with people living with HIV/AIDS
Overview
16
16
years of professional experience
Work History
Health System Navigator
Health Federation of Philadelphia
Philadelphia, PA
11.2012 - 04.2022
- • Executed implementation of EPIC (Engaging HIV-positive Patients In Care): Programs for linkage to and retention in care for HIV Positive patients of Philadelphia Health Center 2,3,5,9,10 & 12.
• Successfully improved linkage to care rates, retention to care rates, as well as rates of viral suppression for some of Philadelphia county most disenfranchised residents of Philadelphia.
• Identified key community partners and improved communication and resources-sharing.
• Facilitated communication between patients, and healthcare providers to ensure patient satisfaction and quality of care.
Assistant Case Manager
Action Wellness, Formerly Action Aids
Philadelphia, PA
01.2009 - 11.2012
- Provided practical, educational, and emotional assistance to Action Aids clients
- Supported client’s ability to manage life and actives of daily living in following:
- Assistant with activities of daily living
- Assisted with medication adherence and monitoring
- Offered emotional support and consistent connection to services
- Escorted to medical appointments or other meetings, including, mental health visits and drug and alcohol visit, social security, department of public welfare, and department of human services.
Operations Dispatcher
Edens/Rts
Philadelphia, PA
06.2006 - 12.2008
- Responds to customer inquiries
- Reasonable for assigning operators to routes and monitoring route
- Provides customer support by responding to questions and concerns and redirecting to septa necessary
- Completes variety of daily reports and clerical duties
- Answers and directs business calls to appropriate personnel
- Coordinated dispatch of safety supervision to address disruption of service delivery.
Education
High School Diploma -
Martin Luther King High
Philadelphia, PA06.1991
Skills
- Patient Evaluation
- Critical Thinking
- Client Relationships
- Community Health Services
- Community Resource Referral
- Social Research
- Performance Goals
- Health Care System
- Enrollment Assistance
- Client Service
- Case Notes
- Spreadsheet Tracking
- Quality Assessments
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Health System Navigator
Health Federation of Philadelphia
11.2012 - 04.2022
Assistant Case Manager
Action Wellness, Formerly Action Aids
01.2009 - 11.2012
Operations Dispatcher
Edens/Rts
06.2006 - 12.2008
High School Diploma -
Martin Luther King High
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