Shelley Benton

• Supervises all shop stewards in two facilities in the Cleveland area.
• Coordinate membership meetings.
• Assist in coordinating shop stewards training.
• Works collaboratively with labor relations to support over 400 employee’s experience in the collective bargaining, contracts, agreements and appeals.
• Ensures proper payments of 9 shop stewards.
• Actively participated in community events and organizations to build relationships and raise awareness of the branch's offerings.

• Utilized physical strength to move mail and packages of varying sizes and weights.
• Proved successful working within tight deadlines and fast-paced environment.
• Maintained a clean and organized workspace to facilitate efficient mail handling processes.
• Followed safety protocols while handling and sorting mail for personal safety purposes.
• Maximized workplace safety with proper handling techniques for heavy or oversized packages.
• Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
• Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
• Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
• Labeled, weighed and processed mail and packages for efficient distribution.
• Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
• Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
• Assisted in the training of new employees, sharing best practices for effective mail handling procedures.
• Contributed to positive workplace culture by fostering open communication channels among team members, leading to increased morale and job satisfaction rates.
• Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
• Improved workplace safety with rigorous adherence to all federal and postal regulations.
• Processed incoming shipments for distribution, ensuring timely delivery to correct recipients.
• Operated mail processing machine to sort and package incoming and outgoing mail.

• Played an instrumental role in the resolution of labor disputes), mediating conversations between management and staff to achieve mutually beneficial outcomes.
• Collaborated with team members on process improvements, leading to increased productivity and reduced waste in production processes.
• Implemented cost-saving measures within the shop, reducing overall operating expenses without compromising quality or safety standards.
• Developed a thorough understanding of company products) in order to effectively address customer inquiries or concerns when necessary.
• Ensured compliance with labor laws), keeping up-to-date on changes in legislation that could impact both employer and employee rights.

. Calculated and maintained new accounts for retired military personnel.

. Maintained contact as needed with military personnel to address issues pertaining to accounts.

. Correct accounts through necessary calculations when changes are required.

• Conducted thorough account reconciliations to ensure accurate financial statements.
• Checked documentation for accuracy and validity on updated systems.