Summary
Overview
Work History
Education
Skills
Timeline
Technology Skills
References
Software
Training
Work Availability
Technology Skills
References
Training
Generic
Sheryl Ridens

Sheryl Ridens

Buffalo,WY

Summary

Performance-driven Vice President with 10+ years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

24
24
years of professional experience

Work History

Vice President / Dean of Academics /Branch Manager

Coleman University
01.2005 - 01.2014
  • Oversaw and directed wide range of academic operations – including annual educational plan coordination, student retention strategic planning, and supervision of international students from initial I-20 to CPT / OPT status.
  • Actively served as key member of executive team, supervisor of student success advisors, and manager of career services department
  • Devised, implemented, and maintained cost-effective, growth-oriented front office budget.
  • Developed and instituted various successful student policies and procedures
  • Trained, supervised, and evaluated performance of middle managers, department deans, and front office directors.
  • Managed curriculum development and assessment procedures with accuracy
  • Maintained key role in accreditation processes – including school candidacy and visitations preparation.
  • Cultivated company-wide culture of innovation and collaboration.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Identified opportunities to improve business process flows and productivity.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Implemented advanced data analytics tools to drive data-driven decision-making across all levels of organization, leading to better business outcomes.
  • Managed financial, operational and human resources to optimize business performance.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Established performance goals for department and outlined processes for achievement.
  • Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
  • Clarified roles, responsibilities and expectations of staff.
  • Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
  • Streamlined operations to maximize business efficiency and profits.

Instructor

BCTI
01.2003 - 01.2005
  • Utilized strong teaching skills while instructing students in use of MS Office during nine-week module.
  • Developed lesson plans, assessed curriculum data, and skillfully interacted with students.
  • Responsible for Student retention, learning, and development of student career choice
  • Mentored student in social skills, resumes, interviews, budgeting, and time management
  • Instructed students in keyboarding skills and ten key operations.
  • Improved student comprehension by incorporating diverse teaching methods and materials.
  • Enhanced classroom collaboration through implementation of group projects and team-building activities.
  • Boosted student performance by providing individualized support and targeted feedback.

Department Chair

Coleman College
01.1999 - 01.2002
  • Managed vast array of educational processes, procedures, and operations – ensuring efficiency and successful student learning.
  • Performed effective student counseling and support, utilizing strong student interaction and communication skills.
  • Completed wide range of financial processes – including payroll management, annual fiscal planning, and budgeting.
  • Developed student curriculum and scheduled student activities.
  • Built collaborative team of adults dedicated to joint attainment of department goals.
  • Spearheaded interdisciplinary collaborations to foster well-rounded educational experience for students.
  • Established clear performance expectations for faculty members, promoting accountability and professional growth.

Electronics Technician / Supply Petty Officer/Administrator

US Navy
01.1990 - 01.1999
  • Coordinated all troubleshooting, repair and maintenance projects for various electronic equipment, tracking status of projects with efficiency and allocating personnel to most effective projects.
  • Responsible for budget planning, implementation, and procurement of equipment, parts and tools
  • Responsible for Administrative tasks including payroll for Naval Reserve unit at Fallbrook NWS
  • Responsible for evaluation and day-to-day management of 15 un-designated female sailors
  • Possessed Top Secret Security Clearance.
  • Delivered high-quality results under pressure by managing multiple simultaneous projects with tight deadlines efficiently.
  • Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
  • Assembled, tested and maintained components and systems for high-performing electronics.
  • Developed and maintained technical documentation for compliant records.

Education

Bachelor of Science - Accounting

National University
La Jolla, CA
02.2024

Master of Science - Information Technology

Coleman College
La Mesa, CA
05.2001

Bachelor of Science - Computer Engineering Technician

Coleman College
La Mesa, CA
05.1999

Associate of Science - Computer Engineering Technician

Coleman College
La Mesa, CA
05.1999

Skills

  • Risk Management
  • Articulate Communication
  • Financial Management
  • Staff Management
  • Process Improvement
  • Goal Setting
  • Staff Training
  • Report Preparation
  • Expense Reporting
  • Budget Oversight
  • Procedure Implementation
  • Systems Organization
  • Corporate Communications
  • Profit and Loss Management
  • Board Reporting

Timeline

Vice President / Dean of Academics /Branch Manager

Coleman University
01.2005 - 01.2014

Instructor

BCTI
01.2003 - 01.2005

Department Chair

Coleman College
01.1999 - 01.2002

Electronics Technician / Supply Petty Officer/Administrator

US Navy
01.1990 - 01.1999

Bachelor of Science - Accounting

National University

Master of Science - Information Technology

Coleman College

Bachelor of Science - Computer Engineering Technician

Coleman College

Associate of Science - Computer Engineering Technician

Coleman College

Technology Skills

  • Highly Skilled with MS Office
  • QuickBooks
  • Familiar with Student Management Systems
  • Windows 95/98/NT/8
  • High Concept of Database Management
  • DOS and Basic Scripting Skills
  • Proficient in MS Project
  • Ability to learn new systems/software quickly
  • Knowledgeable of common office equipment

References

Available upon Request

Software

QuickBooks

Tableau

MS Excel/PowerBI

MS Office Suite

Training

  • ACICS Evaluator Training
  • ET ‘A’ School
  • IFF Radar School
  • Vistage Leadership Training
  • Various WASC Training: Seven habits for highly effective people
  • Excel Advanced training

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Technology Skills

  • Highly Skilled with MS Office
  • QuickBooks
  • Familiar with Student Management Systems
  • Windows 95/98/NT/8
  • High Concept of Database Management
  • DOS and Basic Scripting Skills
  • Proficient in MS Project
  • Ability to learn new systems/software quickly
  • Knowledgeable of common office equipment

References

Available upon Request

Training

  • ACICS Evaluator Training
  • ET ‘A’ School
  • IFF Radar School
  • Vistage Leadership Training
  • Various WASC Training: Seven habits for highly effective people
  • Excel Advanced training
Sheryl Ridens