SHELLEY BLOOMFELDT
Elmira,OR
Summary
Adept at managing high-volume events and crafting quality cocktails, I boosted customer satisfaction significantly at Crazy Al's Bar and Grill. My expertise in liquor knowledge and exceptional customer service, coupled with a talent for multitasking and fostering a welcoming atmosphere, consistently enhanced guest experiences. I excel in a team setting, ensuring efficient service and a memorable patron experience. Capable [Job Title] passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in [Type] establishments.
Overview
19
19
years of professional experience
Work History
Bartender
Crazy Al's Bar and Grill
06.2010 - 08.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Bartender
Noti Pub
06.2006 - 06.2010
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Elmira Highschool
Elmira, ORSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible Alcohol Service
- Payment Processing
- Menu Memorization
Timeline
Bartender
Crazy Al's Bar and Grill
06.2010 - 08.2025
Bartender
Noti Pub
06.2006 - 06.2010
High School Diploma -
Elmira Highschool
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