Skilled in customer relations and small business operations, I significantly enhanced tenant satisfaction and streamlined financial transactions at Green Leasing at Lakepoint LLC and Centerstate Bank. My expertise in relationship building and verbal communication fostered positive interactions, achieving a notable increase in client trust and operational efficiency.
Hi, I’m
Shelley Dunn
Cartersville,GA
Summary
Overview
8
years of professional experience
Work History
Green Leasing at Lakepoint LLC
Owner/property Manager
12.2019 - Current
Job overview
- Managed day-to-day business operations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Centerstate Bank
Bank Teller
01.2017 - 12.2019
Job overview
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Chattahoochee Technical CollegeJasper, GA
GED
03-2013
University Overview
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
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Timeline
Owner/property Manager
Green Leasing at Lakepoint LLC
12.2019 - Current
Bank Teller
Centerstate Bank
01.2017 - 12.2019
Chattahoochee Technical College
GED
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