Shelley Frisco
Hot Springs,AR
Summary
Results driven leader with strong communication, team building and problem solving skills. Experienced in motivating employees, improving performance and creating positive work environments. Proven ability to manage operations, develop staff and achieve organizational goals while maintaining high standards of customer service and professionalism.
Overview
35
35
years of professional experience
Work History
Human Resources
Hot Springs Child Care Center
Hot Springs, AR
08.2020 - Current
- Recruit qualified teachers and caregivers
- Conduct background checks and reference checks
- Verify CPR, first aid and licensing requirements
- Interview and onboarding new employees
- Organize orientation for new staff
- Provide ongoing child development
- Support professional development and certifications
- Ensure compliance with state child regulations
- Maintain 150 employee records
- Address workplace conflicts and complaints
- Support positive staff morale and teamwork
- Conduct employee performance evaluations
District Manager
Cato Corporation
Hot Springs, AR
02.2001 - 08.2020
- Monitored sales performance across multiple store locations
- Developed strategies to increase revenue and meet district sales goals
- Ensured stores meet profitability targets and budget expectations
- Oversaw daily operations for several stores within the district
- Ensured consistency in customer service skills, visual merchandising and brand standards
- Conducted regular store visits and operational LP audits
- Monitored inventory management and loss prevention practices
- Recruited, trained and developed stores
- Conducted performance evaluations and provided feedback
- Ensured stores delivered excellent customer service
- Ensured displays and merchandise aligned with company guidelines
Training Store Manager
Dress Barn
Hot Springs, AR
02.1991 - 02.2001
- Supervised 11 employees
- Achieved profitable store operations
- Ensured customer service of a $1,300,000 inventory
- Awarded management team of the quarter for four consecutive quarters.
- Top producing sales volume in a three state district
- Traveled for company, training new store managers in the district
Education
High School Diploma -
Lakeside High School
Hot Springs, AR05-1985
Childhood Development Associate's - Early Childhood Education
Hot Springs
02-2023
Skills
- Team building
- Great attendance
- Excellent organizational skills
- Problem solving skills
- Human resources training
Timeline
Human Resources
Hot Springs Child Care Center
08.2020 - Current
District Manager
Cato Corporation
02.2001 - 08.2020
Training Store Manager
Dress Barn
02.1991 - 02.2001
High School Diploma -
Lakeside High School
Childhood Development Associate's - Early Childhood Education
Hot Springs