Shelley Goodwin
Avon,IN
Summary
Dynamic delivery driver with a proven track record at Amazon Flex, excelling in time management and attention to detail. Recognized for optimizing routes and enhancing customer satisfaction through effective communication. Adept at problem-solving and maintaining operational safety, ensuring timely and accurate deliveries in fast-paced environments.
Dedicated Business Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon Flex
11.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Delivery Driver
DoorDash
06.2024 - Current
- Delivered food orders efficiently while adhering to safety protocols and traffic regulations.
- Utilized GPS navigation tools to optimize delivery routes and minimize wait times.
- Communicated effectively with customers to ensure satisfaction and address inquiries promptly.
- Maintained vehicle cleanliness and conducted routine inspections for operational safety.
- Adapted quickly to changing circumstances, such as route adjustments or customer requests.
- Monitored order status and provided updates to customers using DoorDash's mobile platform.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Homemaker
Self
09.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Managed daily household operations, ensuring seamless coordination of activities and schedules.
- Developed and implemented efficient systems for inventory management and resource allocation.
- Oversaw maintenance and repair tasks, liaising with service providers to ensure quality standards.
- Established effective communication channels between family members and staff to enhance collaboration.
- Monitored budgets and expenses, optimizing resource usage while maintaining high service levels.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Valley High School
Louisville, KYSkills
- Attention to detail
- Time management
- Problem-solving
- Data entry
- Invoice processing
- Administrative support
- Telephone receptionist
- Records management
- Scheduling appointments
- Word processing
- Accounts Payable/Receivable
- Schedule and calendar management
- Customer service
- Positive attitude
Timeline
Delivery Driver
Amazon Flex
11.2025 - Current
Delivery Driver
DoorDash
06.2024 - Current
Homemaker
Self
09.2015 - Current
High School Diploma -
Valley High School