Shelley Gosaie
Richmond,VA
Summary
Accomplished in driving robust sales growth and strategic partnerships, notably achieving a 33% business increase at Uber Technologies Inc. Expert in CRM platforms and cross-functional collaboration, I excel in leveraging data-driven decision-making and exceptional communication to enhance customer relationships and operational efficiency.
Overview
11
11
years of professional experience
Work History
Sales Leadership Positions
PepsiCo
Multiple Regions
06.2013 - 04.2018
- Key Account Manager: Managed 1,900 accounts, generating $2MM in annual net revenue
- Food Service Sales Senior Associate: Oversaw 400+ restaurants, achieving a $1MM revenue boost through targeted programs
- Customer Development Manager: Delivered exceptional growth metrics, including a 114.1% marginal contribution index
- Delivery Supervisor: Resolved urgent customer delivery issues, ensuring compliance with DOT regulations
- Customer Management Senior Associate: Enhanced customer relationships and drove sales through innovative business tools
Category Account Analyst
Nestlé USA
Rogers, AR
09.2019 - 04.2020
- Analyzed Nestlé’s beverage portfolio performance across Walmart USA and Puerto Rico, securing new shelf placements
- Presented predictive analytics and data visualizations to Walmart’s senior buyers, driving strategic decisions
- Collaborated on package sizing optimization to align with market demands and efficiency goals
Exclusive Enterprise Account Manager
Uber Technologies Inc.
Nashville, TN
04.2020 - 08.2021
- Managed a portfolio of 600+ accounts, achieving +33% business growth year-over-year
- Played a pivotal role in the Postmates acquisition integration, ensuring operational continuity
- Partnered with legal, finance, and marketing teams to drive licensing agreements and revenue-generating initiatives
Strategic Partner Manager
DoorDash Inc.
Austin, TX
08.2021 - 03.2022
- Led cross-departmental initiatives to optimize the DoorDash platform and improve merchant experiences
- Collaborated with national restaurant partners, delivering streamlined integration and operational enhancements
- Contributed to company growth by refining internal processes across legal, finance, and marketing teams
Customer Development Manager
Coca-Cola Consolidated
Mid-Atlantic Region
03.2022 - 01.2023
- Managed and expanded partnerships with local chain convenience and gas accounts across the Mid-Atlantic region
- Developed innovative sales and marketing strategies to grow new and existing customer brands
- Negotiated contracts to secure premium placement for Coca-Cola products within key accounts
Customer Development Consultant
Virginia Craft Brewers Guild & Virginia Manufacturers Association
Richmond, VA
01.2023 - Current
- Spearhead sales, marketing, and communication strategies for 17 foundations under the association’s nonprofit umbrella
- Utilize data analytics to drive informed decision-making, foster brand loyalty, and enhance customer relationships
- Boost visibility through search engine optimization and effective branding initiatives
Education
Bachelor of Science - Marketing Management
Virginia Tech
Blacksburg, VA05.2013
Skills
- Strategic Sales Planning
- CRM Platforms
- Data-Driven Decision Making
- Contract Negotiation
- Key Account Management
- Marketing Strategy
- Cross-Functional Collaboration
- Inventory & Demand Planning
- Exceptional Verbal & Written Communication
- Leadership & Team Development
- CRM Tools
- Marketing Analytics
- Microsoft Office Suite
- Data Visualization
Hobbies and Interests
- Adventure Sports: Skydiving, Parasailing, Cliff Jumping
- Creative Pursuits: Painting
- Volunteer Work: Community Service and Advocacy
Languages
- English, Fluent
- Spanish, Conversational
Timeline
Customer Development Consultant
Virginia Craft Brewers Guild & Virginia Manufacturers Association
01.2023 - Current
Customer Development Manager
Coca-Cola Consolidated
03.2022 - 01.2023
Strategic Partner Manager
DoorDash Inc.
08.2021 - 03.2022
Exclusive Enterprise Account Manager
Uber Technologies Inc.
04.2020 - 08.2021
Category Account Analyst
Nestlé USA
09.2019 - 04.2020
Sales Leadership Positions
PepsiCo
06.2013 - 04.2018
Bachelor of Science - Marketing Management
Virginia Tech
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