Shelley Murrell
Westville,IL
Summary
Dynamic culinary professional with a strong background at Applebee's, excelling in cooking and customer service. Proven ability to enhance guest experiences through attention to detail and effective teamwork. Skilled in food handling and time management, consistently reducing waste and improving kitchen efficiency while maintaining high health and safety standards.
Hardworking and enthusiastic Job Title trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented administrative team member well-versed in assisting with financial operations, managing records, and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
9
9
years of professional experience
Work History
Cook
Meyer Oil Co
Tilton, IL
04.2024 - Current
- Prepared and cooked meals according to established recipes and safety standards.
- Maintained cleanliness of kitchen equipment and work areas to ensure compliance with health regulations.
- Assisted in inventory management by tracking ingredient usage and restocking supplies as needed.
- Collaborated with team members to streamline food preparation processes for increased efficiency.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Cashier
Meyer Oil Co
04.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing product information and support.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Handled cash and credit transactions, ensuring proper cash management procedures were followed.
- Greeted customers entering store and responded promptly to customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Improved efficiency, organized checkout area for optimal workflow.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced shopping experience, provided product information and location assistance.
- Reduced processing errors by meticulously following transaction procedures.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Cash Office Associate
Winn Dixie Supermarket
New Port Richey, FL
11.2022 - 02.2024
- Managed cash handling procedures ensuring accuracy and compliance with company policies.
- Trained new associates on cash register operations and customer service standards.
- Reconciled daily cash reports, identifying discrepancies and implementing corrective measures.
- Streamlined cash office workflows, improving processing efficiency and reducing errors.
Order Picker
Folsom of Florida
Odessa, FL
11.2018 - 01.2023
- Picked and packed customer orders accurately, ensuring timely shipment and delivery.
- Maintained inventory accuracy through regular cycle counts and stock inspections.
- Collaborated with team members to optimize order fulfillment processes and workflows.
- Trained new staff on safety protocols, equipment operation, and best picking practices.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
Cook
Applebee's
New Port Richey, FL
04.2017 - 11.2018
- Trained junior staff on cooking techniques, safety protocols, and kitchen operations.
- Monitored cooking times and temperatures to ensure quality control of dishes served.
- Implemented waste reduction strategies, optimizing ingredient usage while minimizing costs.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Dish Washer
Olive Garden
Port Richey, FL
08.2017 - 11.2017
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation of all kitchenware.
- Maintained organization of dish area, optimizing workflow during peak service hours.
- Assisted culinary team by promptly cleaning and returning dishes, enhancing kitchen efficiency.
- Implemented proper washing techniques to prevent cross-contamination and uphold food safety standards.
Education
High School Diploma - High-school Diploma
Danville Area Community College
Danville, ILSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Hospitality and service industry background
- Hospitality service expertise
- OSHA
- Time management
- Attention to detail
- Team collaboration
- Labor management
- Staff training
- Stock management
- Positive and professional
- Focused and disciplined
- Health code adherence
- Teamwork and collaboration
Timeline
Cook
Meyer Oil Co
04.2024 - Current
Cashier
Meyer Oil Co
04.2024 - Current
Cash Office Associate
Winn Dixie Supermarket
11.2022 - 02.2024
Order Picker
Folsom of Florida
11.2018 - 01.2023
Dish Washer
Olive Garden
08.2017 - 11.2017
Cook
Applebee's
04.2017 - 11.2018
High School Diploma - High-school Diploma
Danville Area Community College