SHELLEY ONDREJKA
Malone,WI
Summary
Personable retired City Letter Carrier bringing many years of industry experience including route delivery and collection. Strong knowledge of postal products, services, and procedures. Proven history of building rapport with postal customers to foster satisfaction.
Overview
37
37
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
Fond Du Lac, WI
01.1993 - Current
- Delivered mail and packages to residences and businesses on a daily basis.
- Collected payments for stamps and other services rendered.
- Provided customers with information about products and services offered by the Post Office.
- Handled customer concerns and questions quickly and with respect.
- Ensured that all safety guidelines were followed during deliveries.
- Reported any suspicious activities to supervisors immediately.
- When acting as Postmaster or Clerk, operated POS System and was responsible for 100% accuracy of change drawer.
- Followed through on instructions given by post office management.
- Organized incoming, outgoing mail in order to ensure timely delivery, pickup.
- Maintained professional and effective public relations with customers and community members.
Military Service Member
United States Navy, Postal Clerk
Alaska & Korea
01.1988 - 01.1992
- Postmaster of a Military Post Office
- Worked the Customer Service Counter
Education
Some College (No Degree) -
UW Wisconsin FDL
Fond Du Lac, WISkills
- Mail delivery
- Supervision
- Postmaster of small town office
- Point of Sale System
- Punctuality
- Accountability of Monies
- Safety awareness
- Telephone Etiquette
- Customer Service
Timeline
City Letter Carrier
United States Postal Service, USPS
01.1993 - Current
Military Service Member
United States Navy, Postal Clerk
01.1988 - 01.1992
Some College (No Degree) -
UW Wisconsin FDL
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