Shelley Parnell
Mount Gilead,NC
Summary
Attentive, dependable and detail-oriented Lead Medical Assistant with over 18 years experience in both clinical and administrative duties. AAMA certified since 2008. Passionate about helping patients achieve optimal health and wellness.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Williamson Gynecology
Southern Pines, NC
12.2023 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient experience by providing compassionate and efficient care during appointments.
Lead Certified Medical Assistant
National Spine And Pain Center
03.2015 - 12.2023
- Worked under Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours.
- Greeted patients in lobby and escorted to exam room, document vital signs and health history.
- Collected urine sample or blood sample by venipuncture for routine drug screening and prepare for lab processing.
- Educated patients on proper use of medications and important details of their opioid contract.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Sanitized, restocked, and organized exam rooms and procedure room.
- Setup procedure room for pain management procedures using sterile technique.
- Operated fluoroscopy machine and supported provider during procedures.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Monitor patients once in recovery.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Oriented and trained new staff on proper procedures and policies.
Certified Medical Assistant
Pinetree Clinic
05.2008 - 12.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, recorded vital signs, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Completed eye exams, audiometry, EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry and spirometry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Setup nebulizer treatments for patients.
- Performed ear lavage, suture removals and dressing changes.
- Collected and analyzed CLIA waived laboratory test such as Flu, Strep, Glucose, HCG and Urinalysis.
- Administered and properly documented vaccines and injections.
- Called patients with medical results and physician instructions.
- Scheduled followup appointments, outpatient procedures and referrals to specialist.
- Obtain authorizations for medications and outpatient testing from insurance providers.
Certified Clinical Medical Assistant
Southern Pines Women's Health Center
08.2007 - 05.2008
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with routine OB/GYN exams and diagnostic testing by collecting and processing specimens.
- Provided patient education on contraception, family planning, disease prevention and prenatal care.
- Assisted physicians with minor procedures, including preparing procedure room and sterilizing instruments by autoclave.
- Prepared and administered medications and vaccines.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Process outgoing referrals, schedule patients follow up appointments and outpatient testing.
Education
Associate of Applied Science - Medical Assisting
Montgomery Community College
05.2007
Skills
- Sterile Procedures and Techniques
- EMR Systems
- Obtaining Authorizations
- Operational Efficiency
- Infection Control Procedures
- Equipment and Instrument Sterilization
- OB/GYN Procedures
- Urine Drug Screening
- Using Centrifuges
- Ultrasounds
- Pulmonary Function Tests (PFTs)
- Fluoroscopy Imaging
- Radiofrequency Ablations
- Nerve Blocks
- Epidural injections
- Sacroiliac joint injections
- Spinal Cord and Peripheral Nerve Stimulator trials
- Viscosupplementation treatment
- PRP Therapy
Certification
Certified by the American Association of Medical Assistants
Additional Information
- Attended CAAHEP accredited school
- BLS certified- American Heart Association
- Experience in Pain management, Family Practice and Obstetric and Gynecology
- Yearly OSHA, HIPAA and Radiation Safety Training
Timeline
Certified Medical Assistant
Williamson Gynecology
12.2023 - Current
Lead Certified Medical Assistant
National Spine And Pain Center
03.2015 - 12.2023
Certified Medical Assistant
Pinetree Clinic
05.2008 - 12.2014
Certified Clinical Medical Assistant
Southern Pines Women's Health Center
08.2007 - 05.2008
Associate of Applied Science - Medical Assisting
Montgomery Community College