Shelley Repp
Taneytown,MD
Summary
Dedicated unit secretary with over 18 years of experience in medical office administration. Demonstrates expertise in patient record management, compliance with HIPAA regulations, and effective communication. Committed to enhancing operational efficiency and delivering outstanding service to patients and healthcare teams.
Overview
19
19
years of professional experience
Work History
Unit Secretary
Carroll Hospital
Westminster, Maryland
10.2007 - Current
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Supported healthcare team in unit operations to streamline processes and enhance patient care.
- Supported the orientation of new staff by providing guidance on unit procedures.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Welcomed visitors and patients at reception with a friendly demeanor.
- Maintained a clean and organized front desk and reception area.
- Monitored and ordered office and medical supplies to maintain inventory levels.
- Provided clerical support including filing, faxing, photocopying.
Education
Medical Assistance Certification - Medical Assistance
Tesst College
Towson, MD01-2007
Associate of Arts - Arts And Science
Carroll Community College
Westminster, MD01-2000
Skills
- Unit secretary training
- Patient chart maintenance
- Electronic health records
- HIPAA compliance
- medical office administration
- clerical support tasks
- office supply inventory
- Call light responses
- customer service orientation
- attention to detail
- effective communication
Timeline
Unit Secretary
Carroll Hospital
10.2007 - Current
Medical Assistance Certification - Medical Assistance
Tesst College
Associate of Arts - Arts And Science
Carroll Community College