Shelley Shepphard
Stone Mountain,GA
Summary
People-oriented and safely-minded professional with thirty-five (35) years of experience providing excellent customer service. Eager to offer excellent customer service to passengers on domestic and international flights relying on my education, experience and training skills.
Overview
35
35
years of professional experience
Work History
Code Enforcement Officer Senior
City of Duluth Government
Duluth, Georgia
01.2013 - Current
- Investigated complaints regarding zoning violations, code enforcement issues and other municipal ordinances.
- Conducted on-site inspections of residential and commercial properties to ensure compliance with applicable codes and regulations.
- Prepared detailed reports on inspection findings, including photographs of noncompliant properties or buildings.
- Assisted in the preparation of legal documents related to code enforcement activities, such as citations and notices of violation.
- Drafted letters to property owners informing them of violations and outlining corrective actions required for compliance.
- Educated property owners about local codes and ordinances, providing guidance on how to bring their property into compliance.
- Collaborated with other departments within the city government to resolve code enforcement issues in a timely manner.
- Interacted with citizens in order to answer questions regarding code enforcement procedures and regulations.
- Attended hearings before administrative boards or courts concerning code enforcement cases.
- Ensured that all necessary records were properly maintained, including case files, inspection logs, photographs, affidavits and court orders.
- Developed strategies for enforcing codes more effectively while minimizing disruption for affected parties.
- Assessed fines for violators when appropriate according to established guidelines.
- Monitored progress of abatement efforts by visiting sites periodically until full compliance is achieved.
- Prepared written reports, memos and correspondence.
- Inspected properties for violations.
- Appeared in court as necessary and testified at hearings.
- Protected safety and health of citizens by keeping buildings and land in accordance with housing and zoning ordinances.
- Prepared inspection reports detailing investigative findings and recommendations for corrective action.
Code Enforcement Officer Senior
Dekalb County Government
Decatur, Georgia
02.1988 - 09.2010
- Investigated complaints regarding zoning violations, code enforcement issues and other municipal ordinances.
- Conducted on-site inspections of residential and commercial properties to ensure compliance with applicable codes and regulations.
- Prepared detailed reports on inspection findings, including photographs of noncompliant properties or buildings.
- Assisted in the preparation of legal documents related to code enforcement activities, such as citations and notices of violation.
- Drafted letters to property owners informing them of violations and outlining corrective actions required for compliance.
- Educated property owners about local codes and ordinances, providing guidance on how to bring their property into compliance.
- Collaborated with other departments within the city government to resolve code enforcement issues in a timely manner.
- Interacted with citizens in order to answer questions regarding code enforcement procedures and regulations.
- Attended hearings before administrative boards or courts concerning code enforcement cases.
- Ensured that all necessary records were properly maintained, including case files, inspection logs, photographs, affidavits and court orders.
- Assessed fines for violators when appropriate according to established guidelines.
- Monitored progress of abatement efforts by visiting sites periodically until full compliance is achieved.
- Performed research on various topics related to code enforcement activities such as building construction techniques or land use policies.
- Prepared written reports, memos and correspondence.
- Inspected properties for violations.
- Appeared in court as necessary and testified at hearings.
- Protected safety and health of citizens by keeping buildings and land in accordance with housing and zoning ordinances.
Education
Code Enforcement - Leadership And Management Certificate/ C Program
The University of Georgia Carl Vinson Institute of
Athens, Georgia 09-2019
Master Certificate/Certification Program - Code Enforcement
The University of Georgia Carl Vinson Institute of
Athens, Georgia 03-2014
Georgia Association of Code Enforcement - Certificate Program
The University of Georgia Carl Vinson Institute of
Athens, Georgia 12-2007
Skills
- Professionalism
- Problem-solving aptitude
- Effective Communication
- Report Preparation
- Professional Demeanor
- Problem-solving abilities
- Multitasking
- Excellent Communication
- First Aid/CPR
- Time management abilities
- Critical Thinking
- Safety inspection
- Decision-Making
- Safety Protocols
- Task Prioritization
- Equipment Maintenance
- Relationship Building
- Report Writing
- Fire safety training
- Stress Management
- Active Listening
- Team building
- Organizational Skills
- Problem-Solving
- Self Motivation
Timeline
Code Enforcement Officer Senior
City of Duluth Government
01.2013 - Current
Code Enforcement Officer Senior
Dekalb County Government
02.1988 - 09.2010
Code Enforcement - Leadership And Management Certificate/ C Program
The University of Georgia Carl Vinson Institute of
Master Certificate/Certification Program - Code Enforcement
The University of Georgia Carl Vinson Institute of
Georgia Association of Code Enforcement - Certificate Program
The University of Georgia Carl Vinson Institute of
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