Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Shelley Ungerank

Shelley Ungerank

De Soto,MO

Summary

I am a successful Organized Real Estate Agent. I have worked with a variety of loan types for buyers and sellers. Writing the contract, negotiating, and following the process through to the closing table,. Through that process assisting loan officers, inspectors, and appraisers to obtain the necessary paperwork. I am dependable and familiar with managing multiple contracts and clients through the home buying process.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Real Estate Agent/Realtor Sales Associate

Heartland Realty
De Soto, MO
05.2010 - Current
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Expanded client base through consistent networking events, maintaining high levels of customer service and professionalism.
  • Assisted first-time homebuyers in navigating complex real estate processes, guiding them from pre-approval to closing.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.

Debit Memo Specialist

Carlson Wagonlit Travel
St Louis, MO
08.2000 - 12.2010
    • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
    • Collaborated with cross-functional teams to achieve project goals on time and within budget.
    • Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
    • Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
    • Collected, arranged, and input information into database system.

Motor Coach Tour Planning

Tradewind Tours
Nashville, IL
04.1997 - 08.2000
    • Self-motivated, with a strong sense of personal responsibility.
    • Proven ability to learn quickly and adapt to new situations.
    • Worked effectively in fast-paced environments.
    • Managed time efficiently in order to complete all tasks within deadlines.
    • Demonstrated respect, friendliness and willingness to help wherever needed.
    • Excellent communication skills, both verbal and written.
    • Organized and detail-oriented with a strong work ethic.
    • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Desoto Sr. High School, De Soto, MO
05.1984

Skills

  • Real Estate Sales Contract experience
  • Customer Service Experience
  • Sales Contract Negotiations
  • Lead Follow up
  • Evaluating Property Values
  • Working with Lenders and Title Companies
  • Verbal Communication

Accomplishments

Top Producer for 8 years consecutively

Affiliations

  • Southern Gateway Association of Realtors

Certification

Real Estate License

Airline Reservations Graduate from Ask Mr. Foster Academy

CREN Certified Real Estate Negotiator

Timeline

Real Estate Agent/Realtor Sales Associate - Heartland Realty
05.2010 - Current
Debit Memo Specialist - Carlson Wagonlit Travel
08.2000 - 12.2010
Motor Coach Tour Planning - Tradewind Tours
04.1997 - 08.2000
Desoto Sr. High School - High School Diploma,
Shelley Ungerank