Shelley Williams
Zion,IL
Summary
Compassionate and driven nursing student with practical knowledge gained through rigorous clinical practice and academic studies. Demonstrated ability in patient care, health assessment, and medication administration. Strong interpersonal skills showcased through providing empathetic support to patients and collaborating effectively with multidisciplinary teams. Proven dedication to promoting patient safety and delivering high-quality healthcare.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Immediate Care Technician
Northwestern Medicine
01.2025 - Current
- Delivered patient-centered care by facilitating efficient patient flow, escorting patients to exam rooms, and obtaining and documenting accurate vital signs.
- Supported physicians and advanced practice providers in performing medical procedures such as electrocardiograms (ECG), venipuncture, wound care, splinting, and specimen collection.
- Prepared and stocked exam rooms, ensuring cleanliness and adherence to infection control protocols.
- Assisted with medication management by calling in or electronically sending prescriptions per provider instructions.
- Enhanced patient satisfaction by providing professional, empathetic communication and promoting a safe, welcoming environment.
- Collaborated with the patient care team to assist transfers, and discharge processes.
- Demonstrated proficiency in electronic medical record (EMR) systems and adhered to confidentiality standards.
- Completed Basic Life Support (BLS) certification through the American Heart Association.
Medical Assistant/Patient Care Technician
Northshore University Healthcare System-Pediatrics/ Med-Surge
11.2021 - 12.2024
- Assisted pediatric patients with medical history intake and documentation.
- Administered vaccinations and performed routine lab tests for pediatric care.
- Coordinated patient scheduling and follow-up appointments for continuity of care.
- Maintained cleanliness and organization of examination rooms in a healthcare setting.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted nursing staff with daily patient care tasks and activities.
- Supported patients with personal hygiene, feeding, and mobility needs.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Provided emotional support for patients and families during difficult times.
- Turned and repositioned bedridden patients to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Medical Assistant
Lakeside Pediatrics
05.2021 - 11.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit, and record medical history.
- Documented and recorded vital signs.
- Collected specimens for testing.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared and administered immunizations.
- Administered medications
- Nebulizer treatments, cerumen irrigations, nasal suctions.
- Hearing and eye exams.
Education
BSN Nursing
Herzing University
Kenosha, WI12.2025
Medical Assisting
First Institute
Libertyville, IL04.2021
Skills
- Patient care
- Vital signs monitoring
- Infection control
- Immunization administration
- Medication administration
- Room restocking
- Patient monitoring
- Specimen collection
- Phlebotomy techniques
- Blood glucose monitoring
- EKG
- Appointment scheduling
- Strong work ethic
- Direct patient care
- Time management
- Patient communication
- Catheter care
- Wound care
- Diagnostic testing
- ADL assistance
- Teamwork and collaboration
- IV removal
- EPIC EMR software
- Patient feeding
- Patient assessments
Certification
- CCMA
- BLS Provider
References
[Available upon request.]
Nursing Clinical Rotations
Aurora St Luke's Medical Center, Milwaukee, WI
July 2025-August 2025
Aurora Medical Center, Kenosha, WI
March 2025 – April 2025 48 hours on site, 31 hours simulation
- Delivered comprehensive care to patients, including ADL assistance, medication administration, and vital sign monitoring.
- Head to toe assessment.
- Utilized EPIC software for patient care.
- Appropriate caring, communication and documentation techniques when providing nursing care in the clinical setting.
The Terrace Nursing Home, Waukegan, IL
November 2024 – December 2024 48 hours on site, 89 simulation hours
- Delivered comprehensive care to elderly patients, including ADL assistance, medication administration, and vital sign monitoring.
- Head to toe assessment.
- Performed G-tube care, total parenteral nutrition (TPN) administration, and G-tube medication management.
- Conducted wound care and dressing changes with attention to infection control protocols.
- Cultivated effective patient communication to enhance trust and provide empathetic, individualized care.
Brookside Care Center, Kenosha, WI
July 2024 – August 2024 24 hours on site, 24 hours simulation
- Delivered direct patient care to elderly residents, assisting with activities of daily living (ADLs), medication administration, and monitoring of vital signs.
- Strengthened communication and interpersonal skills to provide patient-centered, compassionate care.
Timeline
Immediate Care Technician
Northwestern Medicine
01.2025 - Current
Medical Assistant/Patient Care Technician
Northshore University Healthcare System-Pediatrics/ Med-Surge
11.2021 - 12.2024
Medical Assistant
Lakeside Pediatrics
05.2021 - 11.2021
BSN Nursing
Herzing University
Medical Assisting
First Institute
Similar Profiles
Thais ZenonThais Zenon
Medical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest HospitalMedical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest Hospital
Addison KorzunAddison Korzun
Physician Assistant, Dept of Orthopedic Surgery at Northwestern MedicinePhysician Assistant, Dept of Orthopedic Surgery at Northwestern Medicine
Katy EverasticoKaty Everastico
Patient Care Technician at Northwestern MedicinePatient Care Technician at Northwestern Medicine
Typhanie RicksTyphanie Ricks
Housekeeping at Northwestern MedicineHousekeeping at Northwestern Medicine
Sharon GarciaSharon Garcia
Secretary at Fivestar CabinetsSecretary at Fivestar Cabinets