Shelley L. Smith
Greeneville Family Medicine (Summit Medical Group)
26
years of professional experience
I am a self-motivated and successful professional with a wide range of experience, from a clinical medical setting to the corporate office. A strong ability to connect and build relationships through truthful and effective communication. Exceptionally skilled in time management, organization, client/ patient service, problem solving and resourceful. Willing to take on leadership roles to help achieve company goals and objectives.
Work History
Certified Medical Assistant
13 Years 7 Months- Escorts patients to exam rooms and completes intake for examinations and recording of vital signs.
- Able to perform procedures such as administer injections, perform EKGs, retina views, apply holter monitors, UNA boots, and basic wound care.
- Collection of lab specimens that include UAs, urine cultures, stool samples, H. pylori tests, and basic phlebotomy.
- Assists the physician(s) with procedures such as minor surgery, sutures, PAP smears, etc.
- Phone nursing when appropriate, to include Telehealth, pre-certs, referrals, refilling prescriptions, ordering diagnostic tests, etc.
- Multiple clerical/ administrative duties pertaining to patient care including but not limited to communications with pharmacies, correspondence with home health agencies, FMLA, disability and generic paperwork, and general patient communication.
Retirement Services & Loan Operations
3 Years 8 Months- Retirement Services responsibilities included preparing client-specific investment presentations, set up of educational resources, forms and documentation for on-site client retirement 401(k) meetings and general client services.
- As a Loan Operations Specialist in the Consumer Collections department, job duties included processing loan payments, “missing payment” research, data entry, organization of repossession and total loss insurance files, and general customer service.
Education
Bachelor of Arts - Business Administration And Management
- Certified Clinical Medical Assistant
Skills
Multitasking and organization
Attention to detail
Adaptable
Excellent Communication
Direct patient care
EMR systems Athena & Allscripts
CPR/ First Aid/ Basic Life Support
Timeline
Certified Medical Assistant
Greeneville Family Medicine (Summit Medical Group)
03.2013 - CurrentRead More
Retirement Services & Loan Operations
TRUIST (formally SunTrust Bank)
07.1999 - 03.2003Read More
Tusculum University
Bachelor of Arts from Business Administration And Management
Read More
Walters State Community College
from Certified Clinical Medical Assistant
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