Shelli Cole
Burlington,KS
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
Work History
Field Appraiser
Coffey County
Burlington, KS
07.2020 - Current
- Identified and collected evidence and determined value to specific claim to properly assess conditions.
- Confirmed accuracy of information obtained by interviewing clients and reviewing documents related to the appraisal process.
- Performed physical inspections of properties to verify condition and characteristics.
- Assessed changes in neighborhoods due to new construction or renovations that may affect property values.
- Provided excellent service and attention to customers requests & concerns.
Bank Teller
Citizens Bank
Burlington, KS
08.2016 - 07.2020
- Daily interaction with customers, balancing drawers and vaults.
- Processing payroll.
- Opening new checking, savings, and CD accounts.
- Filling and balancing ATMs weekly.
- Recording night drop and mail deposits.
- Logging and balancing cashier's checks, money orders, and expense checks.
- Complete yearly audits.
Education
Business Certification -
Flint Hills Technical College
Emporia, KS05-2004
High School Diploma -
Le Roy High School
Le Roy, KS05-2003
Skills
- Over 15 years of customer service
- Managed all office tasks
- Appraisal techniques
- Property inspection
- Valuation methods
- Data collection
References
References available upon request.
Timeline
Field Appraiser
Coffey County
07.2020 - Current
Bank Teller
Citizens Bank
08.2016 - 07.2020
Business Certification -
Flint Hills Technical College
High School Diploma -
Le Roy High School
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