Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shelli Cole

Burlington,KS

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

9
9
years of professional experience

Work History

Field Appraiser

Coffey County
Burlington, KS
07.2020 - Current
  • Identified and collected evidence and determined value to specific claim to properly assess conditions.
  • Confirmed accuracy of information obtained by interviewing clients and reviewing documents related to the appraisal process.
  • Performed physical inspections of properties to verify condition and characteristics.
  • Assessed changes in neighborhoods due to new construction or renovations that may affect property values.
  • Provided excellent service and attention to customers requests & concerns.

Bank Teller

Citizens Bank
Burlington, KS
08.2016 - 07.2020
  • Daily interaction with customers, balancing drawers and vaults.
  • Processing payroll.
  • Opening new checking, savings, and CD accounts.
  • Filling and balancing ATMs weekly.
  • Recording night drop and mail deposits.
  • Logging and balancing cashier's checks, money orders, and expense checks.
  • Complete yearly audits.

Education

Business Certification -

Flint Hills Technical College
Emporia, KS
05-2004

High School Diploma -

Le Roy High School
Le Roy, KS
05-2003

Skills

  • Over 15 years of customer service
  • Managed all office tasks
  • Appraisal techniques
  • Property inspection
  • Valuation methods
  • Data collection

References

References available upon request.

Timeline

Field Appraiser

Coffey County
07.2020 - Current

Bank Teller

Citizens Bank
08.2016 - 07.2020

Business Certification -

Flint Hills Technical College

High School Diploma -

Le Roy High School

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Shelli Cole